凱藝套房飯店(Quality Inn & Suites)

Charged a smoking fee for not smoking. This is ridiculous I am pregnant and have never smoked in my life. DO NOT STAY HERE.

No one at the desk upon arrival. We weren’t even sure if they were open because no one was around. Pool closed for maintenance with no advanced notice (we were looking forward to using it). Cost more than ******* said and required $100 deposit which we better get back. The room is okay, but smells funky/old and the shower knob doesn’t work very well. We will not be staying here again. Paid same amount for another hotel last night in Dallas that was really nice. I will add that there were 2 professional attendants at the desk this morning and breakfast was just okay.

They set an atmosphere of distrust by demanding an extra 100.00 for possible damage . I will not ever stay at another of the QualyInns for that reason. The accommodation was wonderful. The atmosphere set my teeth on edge

It appears there has been some updating but you can tell it is an older hotel. All in all good. We would stay again.

This is really a hotel for 1 night stay, it's basic, and the lot was filled with work trucks. There was an issue with their machines on our check in. I'm watching my credit card to make sure the secondary charge falls off, and while it was clean, the smell of the cleaning agents was so strong it actually gave me a head ache. It was just fine for a night.

The staff very nice. Requested handicapped room due to my grandmother needing a bigger space for walker and room was clean and spacious even had hand rails in the bathroom. The indoor pool was a little chilly but inside as well as outside the property was overall clean and well kept.

hotel was super clean smells very nice. all room and bathroom looks new and no spot of dirty. staf was courteous friendly and rapid response if need any help.

First trip to Arkansas. Visiting my son as he starts his new job in Paragould. My trip was a total cold call..I knew nothing about the area. As for the hotel stay. Room was big and the bed was comfortable. Room was very dusty on arrival, but once I let the staff know, it was quickly cleaned. Slept good all three nights. Morning breakfast and coffee was average, no complaints. Pool was OK, no complaints. Fitness room was one of the worst I've ever been in. Tiny, limited machine use & the dumbbells only went up to 15 pounds. On my next visit, I may stay at Quality Inn, very convenient location for my visit. Staff was friendly. Solid 7 is my rating out of 10.

The property seemed nice at check in pool area was ok staff check in was kinda rude a nosey price changed at check in from what site said was up by 20 something stayed two nights kids got ate up with bed bugs after complaining they just moved are room down 3 doors had to go to store and buy bags to put all our laundry in so not to contaminated the car also forgot something of the kids when switching rooms at 2 am went back to get it before check out and was refused to be let back in room to get belongings didn't even get an apology from the manager worst trip ever having to take my daughter home covered in bite and explain to my ex why her clothes are bagged like that an were here bites came from