瑟琳娜阿蒂特朗飯店(Selina Atitlan)

nuestra experiencia fue muy mala un desastre total, nos dejaron atrapados en el estacionamiento ,por 5 horas ,las personas encargadas de el estacionamiento, no tenían control , y nos dejaron atrapados , el personal del estacionamiento y de recepción, fueron súper rudos ,incluso a la persona encargada de la agencia le cortaron la llamada ,éramos un grupo de 19 personas , de Costa Rica , que mala experiencia.

El hostal estaba hermoso, impecable en el aseo, te ofrece excelente servicio en los tour y su restaurante. Muy cerca para coger el embarque a las lagunas que quedan alrededor de panajache y cuenta con su propio bar para pasarla bien y conocer gente. Su atención fue excepcional y cuenta con el servicio de maletas después del check out para usar sus Áreas comunes.

La comida bien y el hotel en general bien. El único inconveniente es que el staff masculino del restaurante prioriza el trato a extranjeros blancos que a los latinos.

This place is asking for way to much money for what they offer. The beds are worn in and smell , very bare minimum bedding. The bare electrical outlet near the bunks are just asking for someone to get electrocuted. The bath rooms are also worn an rusty . And lastly there is no A/C in the shared rooms so why pay a premium price. The food at the restaurant is ok but over priced, and the alcoholic drinks barely have any alcohol in it. There was this one cashier who was very rude and when I placed my order I gave him a large bill expecting to get change back and when he closed the register he went back to his phone until I told him where my change was. The court yard is nice with a pool and tables and the dogs running around are fun but I kept seeing the same pile of poop in the shrubs for three days so the cleanliness is not there. Quite honestly for a chain hostel this location puts me off from ever booking another Selina location ever. SUPPORT YOUR MOM & POP HOSTELS!! Also don’t take their shuttle service they over charge you compared to Atitrans( who they use but up charge the price) book directly with the shuttle companies not with them.

Room had black spots all over the walls, looked like there was mold everywhere. Shower would not drain. Plywood was used as the headboard. Towels were not ready upon checkin. Will not be staying here again

They charged me twice for a room that they had not put it online. I would not come back again and I do not recommend this hotel to anybody.

Esta muy buena la ubicación solo q deberían de ver q sea un poco más iluminado en la parte de afuera

Me gustó mucho.

El ambiente es excelente