帕洛阿爾託諾布飯店(Nobu Hotel Palo Alto)

전반적으로 무난하고 깔끔한 편이었습니다, 올드한 느낌이 있지만 튀지 않고 말 그대로 무난하고 클래식하다고 볼 수 있겠습니다.

Very good

Not as good as the restaurant! Check in they had the wrong room class. And the wrong length of stay. Waited two hours for them to fix. Then, no electric plugs near the bed. I have a sleep apnea machine that needs a plug! So have to ask for an extension cord. Wait for that. Then install it. It will run from the far side of the room to power the sleep machine. Hope I don’t trip on it in the night! NOT a premium place. Although the staff are very nice.

i got a late checkout extended and stuck “do not disturb” sign on the door. 30 minutes after normal checkout time, housekeeper knocks loudly, opens the door, and asks me what time i am checking out right in the middle of my zoom meeting. ***? this hotel does not deserve such great reviews when they cannot even observe a simple “do not disturb” sign.

インテリアがとても良かったが夜音楽の騒音がひどかった。水圧が弱くシャワーに苦労した。ベッドサイドにUSBでの携帯充電4箇所あるがコンセントが少なく故障していた。唯一最大の長所はロケーションが良いところ。治安も良くレストランが周囲にたくさんある。

所謂的五星級酒店不提供洗衣服務。禮賓部只是說簽約的洗衣店關門了，所以沒有服務。根本沒有後備計劃。在他們的 Nobu 餐廳吃了午餐。一壺茶需要40分鐘。不提供供水服務。經過多次向服務員投訴後才送來茶。食物甚至更慢 - 點了一些壽司菜餚和一份瓦古牛肉米飯。經過 40 多分鐘的等待，我要求與經理交談。工作人員都無視我的要求。我不得不認出他並詢問他是否是要投訴的餐廳經理。第一次也是最後一次住在這裡。不推薦任何人留在這裡。價格昂貴而且服務非常差。