北帕默斯頓卓越會議中心飯店(Distinction Palmerston North Hotel & Conference Centre)

I booked many months ( 10) earlier as we were coming for a wedding and had booked 3 rooms. By chance happened to be in Palmy the weekend before the wedding and thought I’ll just check on our booking as we needed to change the number of people coming. To my surprise our rooms were not booked even though I had a confirmation email to state that it was all confirmed for those rooms and dates (3 nights) To our rescue was a lovely lady Julie who was on reception that day. She managed to change and sort everything so we had the rooms we needed. Thank you Julie. Oh but after such hard work by one member to make our stay great it was let down by the rooms themselves. The bed had stained sheets, a very loud and noisy air conditioner, a coffee machine provided as we had a suite, but no coffee pods to use in it. The next day I noticed our bed wasn’t made just pulled up and areas of the room were dusty. It did improve for the other days. Not a 4 star hotel at all more like a 2 star. We felt it was over priced and so won’t be staying again .

We know there’s no quality, 4star+ hotels in PLN. The Distinction brand offered hope- but its no where near other Distinction experiences-the Dunedin Distinction for example. Nod to the brand: the lady at reception, and all other staff, were friendly and helpful. The shell of a long time provincial hotel. The decor and furnishings are dated and time-warped; with no real need or sign of being jhuzzed to anything more contemporary (How small are the tvs!!). The room was clean and fit for purpose. The bed whilst comfy (and strangely low to the ground) has polyester duvets, covers and (either soft or rock hard) pillows. The bathroom was the most retro- midnight blue vanity, shower over bath and all single use, plastic wrapped products. Most disappointingly theres no in room or on site recycling offered. And the towels are changed daily (*face palm) Like multiple reviews reveal the heating/ cooling doesn’t work. Result either warm and sweaty or chilly cold- depending on the weather. The windows don’t open so the room constantly felt airless and stagnant. The breakfast buffet has plenty of choice but the quality (fresh fruit, coffee, sausages) is questionable. If you have to be in Palmy, and the modernised hotels are sold out, this is ok. Otherwise I wouldn’t recommend or return!

Bed - super comfortable Dining - good menu options and the food was amazing. Our waitress was a delight Checkin - staff were less than welcoming Checkout - excellent he smiled and was very warm

clean and comfortable centrally situated and great parking. Breakfast was too expensive $25 for cereal and fruit. Hot water was far too hot when you turn the tap on. Floor flooded from shower. shower curtain really useless.

This hotel has seen better days, rooms and furnishings very outdated. Very small room with minimal storage, bathroom very pokey with slippery floor. Not sure if some rooms have been refurbed but ours definitely hadn’t. Wouldn’t stay again.

Fabulous stay - our room was perfect beds were comfy! Right in the heart of the city - will definitely be back!!

Pretty ordinary motel. Decor very tired. Reception staff don’t go out of their way to help. Room not serviced - they change the towels but don’t make the bed. Overall pretty sloppy

The Distinction is located in a great spot on Cuba Street, among cafes and shops, but far enough away from the Square to avoid late night noise. The staff went over and above to accommodate our needs, including catering to our children's dietary issues, and extending our checkout time at the last minute, when our plans changed. Highly recommended.