品質飯店(Red Roof Plus+ Easton)

Not bad. Good value for the money spent for this stay

I regret to convey that my overall positive experience during my stay was marred by a regrettable encounter with the hotel manager upon check-out. Despite having enjoyed a satisfactory stay at various 5-star establishments in NYC, the manager's behavior left much to be desired. Given the seemingly vacant state of the hotel and my accustomed check-out time extending until 1 pm, the untimely and confrontational visit to my room was both surprising and unprofessional. This unfortunate incident resulted in an exchange of words, further detracting from the otherwise pleasant atmosphere. Ps the bathroom had mold

This place was absolutely awful. From checking in with the hateful staff, to being told I couldn’t stay more than 7 nights because I might be a squatter, it was horrible. I said a squatter is someone who doesn’t pay, I’m here for work for a few weeks. I pay a week in advance plus deposit. They treated me like I was crazy for wanting to stay. I was also told I needed to leave my room for 30-45 minutes every other day while the housekeeper cleaned my room. I told them multiple times that I worked night shift and would love it if they could clean in the afternoon, and I was again told no. She said they had to stick to their cleaning list even though someone was still cleaning at 3PM. Housekeeping walked into our room without knocking more than once and instead of an apology, the manager screamed at me that they would NEVER enter a room without knocking. But they did. They sit at the front desk and watch the cameras 24/7 hoping to catch a guest doing something wrong. They took one couple’s deposit because the manager”thought she saw a cloud of smoke”which seems to be a trend if you look at the comments. I suggest doing your deposit on your debit card so you have a fighting chance of getting it back with your bank. I felt so uneasy the entire stay. I’ve traveled for 2 years and this was probably the worst one I’ve been to.

Everything was great… until I got charged the $100 damage/smoking fee. We did not damage anything nor smoke in the room ( I revised the room before leaving) no major damage on anything. This was a little disconcerting to me. I would like an explanation.

Very poor signage and lighting to find this accommodation. You had to drive past an abandoned building down a dark road with no name at the far end of a ***** mall behind a restaurant. There was no sign on any of the mall entrances saying Red Roof Inn. Two signs about two small unlighted signs less than two feet long were the only indicators it was there. Rooms were ok. Breakfast limited.

Muy amable el personal

Red Roof's policy of taking a $100 deposit, and then return your money in 7-10 days, is unprecedented. I have travelled all of the world for 4 decades and have never encountered this. I won't be staying with them again.

Booked room with 2 queen beds and got 2 full size. Asked for extra towels and was told I have to bring down use towels for new ones . Party or 4 with 2 towels in the room

Bugs. I woke up in the middle of the night to go to the bathroom and as I passed the sink, a bunch of small bugs, probably 10, on the walks and sink scurried away into the corner of the sink area. I could only imagine them crawling all over my toothbrush and other items around the sink area, and am concerned that they crawled into my toiletry kit and somehow made it from the hotel back to my home. Also, my 7:45 shower was ice cold on Thursday morning. On a good note, the staff was friendly. I took pictures of the bugs which appeared on multiple nights and once in the morning.