I booked this place after deciding last-minute to extend my PS stay by 4 days. Unfortunately, the other hotel I was at could only accomodate me for two nights, so I decided to try The Cole. Just up the street, and I love checking out the boutique/mid mod kitchy hotels in PS. Booked two nights. Granted I checked in mid week, but I did not see a single SOUL for 24 hours, guest-wise, other than myself. Check-in was contactless, by text, but when I showed up, my code didn't work. Texted Shantelle, the manager, and she discovered it was unplugged (?). Requested an early check-in, but the room I reserved wasn't ready till 4pm. They offered me a different room, similar, which was ready at the time I checked, which was around 1230pm, which was great. They waived my early check-in for flexing with the room change, but they do chart you for parking (there is barey anyone in their lot, so I found that odd). And with a hotel like this, why are you charging at all??? The room was LOVELY! Nice midmod decor, with a mini fridge, Pod coffee maker, nice rain head shower, all nice; but would have loved to have a larger fridge. Bed was comfy, SOFT sheets! Slept great. They do try to pull of the pool party vibe with pool side music and a bar, but the bar wasn't open when I was there. (or if it was, didn't seem like it). The pool and hot tub look great, but the pool definitely needed cleaned. I took a dip a few times, but the grime around the edges turned me off. Lots of pool-side loungers and cabanas. Despite being mid-week, I expected more people there. The vibe was a bit off. There is a 5-star restaurant, Freddies there, but limited hours, and they only provided a 'sample menu'. For guests that check in, I would expect the day of to give me a menu of what would be available. Since they did not, I ordered food delivery. 5 star restaurant-gotta publish that menu! While the mgr was responsive to texts, aside from the rooms, I felt that the place was really lacking with pool attention and communication. Texts work great, but I felt I was bothering them. The rooms had cheap cups, limited other amenities ie, shampoo/cond/shower gel was bulk...no personal touches. My curtains were not working. Falling off. Dated. Do tab curtains! The place has A LOT of potential to be a really funky, mid mod PS vibed place. I felt it a little, but it just needs some more TLC, especially with the pool. It's further north than downtown PS, which can be a perk, but also a minus. Which means the pool area needs to be vibing! I did not see that. Would I stay again? Likely not. Many other good choices in PS.
6 評價