棕櫚海灘公主公寓飯店(Princess Palm on the Beach)

Main bed not clean Oven not clean Shower mouldy Venue unit could do with upgrade Beautiful position Good staff Lovely views Overpriced value for money Unfortunately cannot recommend especially at $500 a night and get charged $5 to borrow tennis rackets. Gym aircon not working and no sanitizer to wipe equipment

Location was perfect. Everything we wanted within walking distance. Pool was small by okay. Only negative was the single beds had no blankets on them. We had to use the ones in the cupboard. When I got the first one down I was bitten by something. So I used beach towels as blankets instead. Reception staff was very friendly and helpful.

Firstly for the good: The grounds and site amenities of Princess Palms are immaculately kept and very relaxing, staff were friendly and the position cannot be beaten. The BAD: We stayed in apartment 7d which was dirty filthy as listed below, 1/ balcony doors and fly screens would not close properly 2/ carpet is extremely dirty 3/ kitchen bench seats dirty 4/ internet modem not working 5/ internet modem and phone covered in a layer of dust indicating they hadn’t been wiped in a long time 6/ balcony mirrors have seen better days and are severely weather damaged 7/ fridge main door would not close properly 8/ main bedroom pillows disintegrating 9/ balcony furniture cushions internals exposed and zipper broken 10/ kitchen bar lights, only 1 out of 3 working 11/ the dust on the fridge top is something to see! 12/ we had to fix the broken coffee Bodum to use it with the plunger lid internals not secured to the shaft 13/ lounge room cupboards do not close properly To top it off after all the above we decided to make some toasted sandwiches with the supplied sandwich maker only to find someone else’s flat bread still inside from how long ago we don’t know. This unit is a 1 star rating to be generous so it’s shameful the owners still rent it out and the body corporate of Princess Palms allowing it to happen. Only positive is the unit has a very comfortable lounge which was a plus.

The Princess Palm has a View like no other. Straight out to the pPacific Ocean and No road to challenge your trip to the beach. Walking distance to a pleasant and clean park as well as the shopping centre and lots of restaurants. All amenities like sauna, pool and spa as well as a tennis court. An area for children to play as well as a mini golf for children. Barbeque areas by 2 are very spacious and all the resources you need. Well equiped units. Genuine focus on COVID restrictions to support people safety. Well worth the stay.

Lovely Ocean views, Great Car parking and close to Lifts. Nice pool / spa and Sauna. Staff very friendly.

The hotel itself is undergoing renovations but our room was fantastic. The location of the hotel and access to the beach was the most enjoyable aspect for my two primary aged children. The beach was very safe for kids and calmer waters are also easily accessible. Hotel car park can be a bit tight in a big car but manageable. A lot of food options, cafes, posh bakery and supermarket all within an easy walk. We would definitely stay here again.

Best view ever! Lots of space in unit, well layer out and had everything we needed. Renovations happening on lower floors so game room was out and there were some bare walls and open ceilings but it didn’t bother us. Wish we’d been able to stay longer.

Amazing location right on the beach, cafes, restaurants, supermarket all walking distance. Would of liked to be advised at time of booking that there are renovations instead of a couple of weeks before arrival.

Great views, quiet and comfortable!