住宿方回覆: Dear Laura Tang,Thank you for taking the time to share your feedback and for giving us an excellent review. We’re delighted to hear that you enjoyed your spacious room, the beautiful mountain view from the balcony, and the convenient dining options nearby.It’s wonderful to know you were satisfied with your stay. We hope to welcome you back to Lacol Khao Yai - A Chatrium Collection for another relaxing getaway in the near future.Best regards,Silvano TrombettaGeneral Manager
住宿方回覆: Dear Valued Guest,Thank you for your kind review and for choosing to stay at Lacol Khao Yai - A Chatrium Collection. We’re delighted to hear that you had a relaxing vacation and enjoyed the view from your terrace, our attentive service, and the convenience of nearby attractions.We’re also pleased that our team could assist in making your stay more memorable—especially with capturing special moments during your trip. Your note about the breakfast charge for your child is duly noted, and we appreciate your understanding.It was truly a pleasure to host you and your family, and we look forward to welcoming you back for another enjoyable stay.Best regards,Silvano TrombettaGeneral Manager
匿名用戶
山景豪華雙床間
入住於 2024 年 10 月
家庭出遊
30 則評論
6.5/10
發布於 2024 年 11 月 10 日
游泳池夠大,水質也清晰。
住宿方回覆: Dear Valued Guest, Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection with fellow travelers. I am pleased to learn you have had satisfied with all aspects. At Lacol Khaoyai - A Chatrium Collection we continue strive delivering a refine service to all of our guest. My team and I are looking forward to welcoming you back in the not so distance future Until then, I wish you all the best! Your Sincerely, Nattadej P. Director of Operations and Quality Assurance
住宿方回覆: Dear Khun Sheng Lin,Thank you for your wonderful review! We're thrilled to hear that you found our hotel clean, comfortable, and relaxing, and that the service from our team was to your satisfaction. It's always rewarding to know that our guests enjoy their time with us and feel at ease during their stay.We look forward to welcoming you back to Lacol Khao Yai on your next visit to Khao Yai!Best regards,Silvano TrombettaGeneral Manager
住宿方回覆: Dear Anonymous User,Thank you for your kind review! We’re delighted to hear that you enjoyed our location and the overall environment during your stay. We sincerely apologize for any confusion regarding the price difference between your nights. Our rates can vary depending on the season and availability, and we always strive to offer competitive pricing. We appreciate your understanding and hope to welcome you back again soon!Best regards,Silvano TrombettaGeneral Manager
住宿方回覆: Dear Valued guest, Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection with fellow travelers. My team and I are looking forward to welcoming you back in the not so distance future Until then, I wish you all the best! Your Sincerely, Nattadej P. Director of Operations and Quality Assurance
住宿方回覆: Dear Anonymous User,Thank you for your valuable feedback! We're glad you appreciated the service, complimentary mini bar, and breakfast. We take your comments regarding the facilities seriously and will continue to make improvements to enhance your experience. We hope to welcome you back soon for another enjoyable stay!Best regards,Silvano TrombettaGeneral Manager
Hanguang
山景豪華雙床間
入住於 2025 年 3 月
夫妻/情侶出遊
29 則評論
9.0/10
滿意
發布於 2025 年 4 月 26 日
酒店整體都幾好,唯一是沒有按摩服務,停車場車位充足。
住宿方回覆: Dear Hanguang,Thank you for your kind review and feedback! We are glad to hear that you enjoyed your stay and found our surroundings and service to your satisfaction.We apologize for the absence of massage services, and we will certainly take your suggestion into consideration as we continue to improve our offerings.We hope to welcome you back soon for another great experience at Lacol Khao Yai.Best regards,Silvano TrombettaGeneral Manager
住宿方回覆: Dear guest,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
住宿方回覆: Dear Laiweierliyou,Thank you for your feedback and please be informed that we aren't allow to smoke only in room and the restaurants. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
訪客用戶
山景豪華雙床間
入住於 2024 年 6 月
家庭出遊
26 則評論
10.0/10
超棒
發布於 2024 年 7 月 30 日
不錯,滿意
住宿方回覆: Dear guest,Thank you for your compliment. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
匿名用戶
山景豪華雙床間
入住於 2024 年 3 月
家庭出遊
8 則評論
8.0/10
很好
發布於 2024 年 4 月 13 日
位置房間不錯
住宿方回覆: Dear guest,Thank you for your positive review. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager