Kathryn B
2024 年 5 月 7 日
Greeted very nicely in reception, stairs very steep up to room. Bed too small, tap loose in sink. Nice toiletries. Bedroom windows needed cleaning . Roof terrace full of moss & chair covers wet throw. The young girls serving need a lot more training, the evening meal was just warm, door in venue room had been left open from disabled person using ramp & cold draft blowing in, mention to young waitresses & they said they would look into it but did nothing so my husband got u & closed doors himself. After waiting half hour I asked if our puddings were ready , then given a life & fork to eat them with . At breakfast my husband was still eating his cereal when his cooked breakfast was put in front of him . Lovely hotel but more training for staff a definite
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