雅典娜旅館(Amazon Guest House)

Thought this would be a good location, but for some reason we were moved to a house down the road, far further away from where we thought we would be. The main house smelled like dog, and the place we stayed was pretty bad. Awful decor, a shower that doesn't work properly and out of date food in the room. Curtains were supposed to be blackout but the blackout lining had peeled off so we were up as soon as the sun was up. Poor customer service - the house has off road parking but we had to move the car three times, once while we were out in Oxford and had to return to do so. We knew from other reviews that it was going to be bad, but it was REALLY bad.

Started by being met owner at the Guesthouse that we have paid for a room in. We went into the main area of this property which was very cluttered and looks extremely dirty. We was asked to fill in a couple of forms which we did and after doing this we were informed that we was staying at a different property that was a 5 minute walk away. We left this property and our car there and walked to this new location. Once arrived we ended up in to what I can only call a student property and we went to our room. Once in our room, we was treated with a small room that had an en suit which was as described however most of the furniture was dated/broken with many fittings needing updating. The bedding was clean and clean but old towels had been provided for us even though all towels was different. There was a tv provided in room however there was no remote to control this. The bathroom was small and had lots of clear repairs attempted however could do with more and completing correctly. The shower and sink had little water pressure and showing in the morning was frankly hard work. The location of this property was good for what we needed as it was 30 minutes from the city centre which is where we was spending the evening and had parking which was important to us. Overall whole experience was little bit disappointing and was glad only stayed for one night - clear to say we left quiet early in the morning. Positives - parking and locations Negatives - there are many…

Good position, close to buses, supermarket and food places to eat. Clean Is a good word... but not for this place...lot of work to do about that

I was travelling with an 82 year old. THis guest house should not be on anyones books let alone yours i’m shocked,upset and embarrassed to have taken my friend to this house. It was a health and fire risk . You were supposed to sort it out on Saturday but failed to ring me. Someone from your company needs to check this accommodation . I’m waiting now for an E. mail from you since talking to Joy on chat. THe pictures are nothing like the place we stayed in but I think he had three properties and they must have been from one of the others. We never showered or unpacked . We left the premises in the morning as soon as we got up 8 ish and didn’t get back till 8 and went straight to bed . He bed was he only thing clean thank god .It was a total nightmare . The kettle was filthy also all the wooden furniture ,ripped curtains it was an absolute hovel. I’ve been using you for many many years and have never stayed n a place as disgusting as this . Wat a waste of our train fare and visit to Oxford totally ruined.

This property should not be on ********** It’s dirty wholly overpriced. Our room was not as advertised. A 3m x 4m room with three beds that took up any form of floor space. Beds were extremely uncomfortable. Cheapest of the cheap! We had cigarette butts in our room on the floor. When we spoke to ‘management’ they said “but the walls are freshly painted yesterday”. They kindly cleaned up the cigarette burns with a dirty mop. The bathrooms are shared and utterly filthy. Due to me complaining, we were offered another room in addition the the horror we already had. In this case it’s was a tiny room with two bed crammed in and a strong smell When we checked out one of the rooms had What appeared to be 10 people in there. I would never recommend this hotel and I may report it to the council.

What a hovel. Obviously the health and safety inspectors have never visited this place. We have had to apologise profusely to our sub-contractor who we put up there for a couple of nights. Moved him out as soon as we could find another hotel.

The apartment was very poorly maintained and in a very old condition with rust and dust everywhere ! The whole place needs a lot maintenance and cleaning! The bathroom was not very clean either, the base of the shower was rusting! I wouldn’t recommend it if you have more than a night to stay and are desperate !

The service was not as I anticipated would be from the details provided on the website. I was made to vacate my booked room twice due to the fact that I was informed another party required it due to the facilities within the room.