巴爾的摩奧因斯米爾斯凱悅嘉軒飯店(Hyatt Place Baltimore Owings Mills)

好地方

辦理入住手續時，我要求一份凱悅嘉軒酒店通常提供的特殊沙拉。有人告訴我他們沒有沙拉了。大約 20-30 分鐘後，一份沙拉被送到了我的房間。多麼好的服務啊！！！

I stayed for one night, but the staff was friendly and helpful and the rooms were spacious and clean !

The hotel overall was clean. However, we went two days before room service came despite requesting service.

This is my second stay and the hotel staff is super friendly, rooms are spacious and clean.

I was doing a weekend trip to see sone friends and took a shot with this hotel. I will say i was impressed. Front desk ladies were very sweet. Bed was so comfortable. I will definitely be staying here again in the future

It was okay for the stay but not at all what we were hoping for. There were stains on almost everything, the bed, sofa, carpet, etc. when we went to turn the bathroom light on it’s took 10-15 seconds for the light to actually come on. The tv was only Chanel’s and movies but you have to pay $10-15 to watch a movie once. And almost all of the Chanel’s had no sound on them. They breakfast was okay there were a lot of things that tasted really off and not normal. We were there for three days and room service/ cleaning maid never came once even when we asked, so we got stuck with piles of towels and constantly trying to get more trash bags. The room had no microwave, a tiny mini fridge, a broken coffee machine and if you used the sink the water would leak all over the counter from the faucet. You could hear everything from all the other rooms next to us, there wasn’t much privacy. Over all it was bearable just to sleep in and that’s about it.

The place as still great like last time, everyone was friendly and professional. My fiancé and I had a great stay and are friends we’re very happy when they visited

The greeting when we arrived at 3pm was warm and friendly, the evening staff and manager were polite, kind and helpful. Now the day staff was literally like night and day. They were rude, short and literally talking about the guest. I won’t let that take away from the awesome time we had.