歐弗蘭帕克萬豪居家酒店住宿

總體應該 性價比高

We were in town to visit family & had reserved three rooms for the night. We chose this hotel, not only for the location & amenities, but because we prefer Hilton. Our experience at this location was beyond awful. To begin, the swimming pool was cold. Then, we realized there was no hot water in any of the three rooms my group was occupying. But, the most upsetting part of our stay was due to some very disrespectful preteen boys staying for a soccer tournament. The boys behaved extremely inappropriately & were reported to the front desk on multiple occasions by several patrons, my family included, for multiple things. Several - approx 12, maybe 15 - were unaccompanied in the swimming pool area. Normally, this wouldn't bother me. If their parents trusted them to be there unaccompanied, that's for them to decide if they can handle themselves. However, their behavior was appalling. They all crowded into the hot tub, & then screaming, ran and jumped into the pool at the same time where they almost landed on two to four (at times) little girls trying to enjoy the pool. By little girls, I would say 5-8 yrs old. Reported several times. After nothing was done, our group left the pool area. There was another small group of boys playing & yelling in the stairwells, running from one end of the floor to the other, on three of the four levels, & close to 10 pm, were knocking on guest doors. I know these were not rooms of other people they knew because two of said rooms belonged to my party. Again, behavior that was reported to the front desk on multiple occasions to which nothing was done. Upon departure, my name & contact information was taken regarding the circumstances of our stay to which I was told management would be in touch. It has been a week, & I have still not been contacted. I have called twice to follow up & have not been able to reach a manager. The fact that this has still not been rectified by any means - even a phone call or email of a member of management to apologize - is terrible. Based on this alone, I cannot recommend this hotel & will no longer consider myself a Hilton patron.

Very enjoyable stay. All staff members were friendly. Though the lobby isn't large, it is very inviting. They always have fresh fruit, ice water, coffee, hot tea, and hot chocolate available. They put out fresh cookies during late afternoon. They have a nice section for buying food. LOTS of parking. It was close to many places we had on our itinery. The beds weren't as comfortable as I would like. Breakfast was average. We would stay again.

Motel lobby and breakfast area both closed in February 2023 door signed “closed due to Covid”. Appears real reason is just to save upkeep cost. Cold breakfast consists of 2 bars a package of low cost muffins and a tangerine. Room had missing facial tissues, missing wash cloth, stained carpet, damaged window covering. Dogs allowed and I got to listen to a barking dog all evening. Needless to say I’m going to choose other lodging in this area in the future.

我兒子是一名顧問,在奧弗蘭公園西街7201號的長期住宿期間一直住在那裏。今年夏天他病得很厲害,因此需要家人幫助他做日常活動,如家務、雜貨購物和準備食物。這個工作人員一直非常樂於助人,有禮貌。我感覺像一家人。我要感謝前台的人,特別是多米尼克、雪萊、泰、誇裏、辛西婭、朱莉、金等等。如果我漏了一個名字,那不是故意的。管理員也非常樂於助人,彬彬有禮。我不知道他們的名字,但我可以說納西塔斯人特別好,我兒子談到他生病之前她如何妥善地保存房間。過去的這個星期,工作人員一直在主走廊裏做聖誕裝飾,太漂亮了。沒有地方像我的家,也沒有酒店是完美的,但是這次延長的住宿非常接近。

這裏是個獨行女子!2021年3月在那裏住了整整一個月,總體來說很喜歡服務,推薦這個地方。不是超級花哨,看起來有點過時但是體面。我覺得價格還可以,晚上很安靜,工作人員還可以。我唯一建議的重大改進是保持客房服務一致。我的房間在第一個星期五打掃,但接下來的3個星期五沒人出現。除了廚房很好,電視很好,牀還可以,停車位不錯。如果你需要吃東西或喝東西,自動售貨機是不錯的選擇。

I've rarely stayed at Hyatt Hotels but I'm glad I did this time because it was a real treat. The rooms were well thought out, practical and yet stylish and clean. The staff was super friendly and went out of their way for me. And the breakfast was amazing. I've never had any hotel breakfast come close.

剛住了1晚。前台很好。沒有早餐,但那裏的東西要買。房間很乾淨。大桌子。浴室的配藥器裏有沐浴露、洗髮水和護髮素,這很好。廁所沒有蓋子,誰在乎它乾淨。牀很舒服。非常安靜。免費自己洗衣服。只有4星因爲沒有早餐。

現在,我已經有幸每週在這裏住幾天4-5幾個月了。不僅地理位置優越,而且酒店很乾淨!牀和枕頭感覺就像睡在雲上。酒店看起來有點老,但是已經很好的更新了。游泳池和健身中心也很好!他們似乎人手不足(像美國其他地方一樣),但他們的員工確實非常出色。每次我與工作人員聯繫時,他們都很友好。前台的妮可非常出色。她似乎真的在乎!她回答了我所有的問題,對該地區很熟悉,並提出了一些很棒的建議!我提出的任何要求(客房服務、額外的枕頭、咖啡等)都一直得到滿足。這樣的客戶服務很難找到,是我不斷回來的衆多原因之一。