貝爾貝勒宮(Le Berbere Palace)

Nous sommes arrivés un 24 décembre. L’hôtel est fantastique, l’accueil est top! Nous avons été upgradé parce que nous fumons, du coup, ils nous ont proposé une chambre avec terrasse pour qu’on puisse fumer. Sinon le personnel est adorable et aux mille soins avec ses hôtes. Niveau cuisine, c’est bon mais il y a de l’amélioration à faire. J’ai eu une brochette de poulet sous-cuite alors que ce plat figurait dans les spécialités… Malgré tout nous retournerons volontiers au Berbère Palace car c’est un lieu perdu dans le temps et qui offre du repos. Et du confort dans un endroit magnifique du Maroc.

One of the best things about Morocco is that many of its people are so welcoming. During a recent two-week business trip there, several Moroccans invited me into their homes for tea, dinner, etc. That's why my experience at the Berbere Palace was so disappointing.... After having some car trouble, I was behind schedule, and couldn't get to my destination city, so my driver took me to the Berbere Palace. I arrived at about 9 p.m., and the hotel seemed basically deserted. I explained my situation and asked about the price of a room. I was told that the price of a room was 360 Euros for one night. I was so exhausted by the day, that I agreed to the outrageous room rate, which was far more than I paid for at the five-star Sofitel in Casablanca or the five-star Radisson Blu in Marrakech (both were closer to 200 Euros a night). Anyway, the hotel seemed to take advantage of my situation, in a very un-Moroccan way. They weren't even going to include breakfast for the 360 Euro a night until I complained... This is a big hotel that is designed for large tour groups. Huge buses come in and dump off 40 guests at a time. It's these big groups that the hotel is interested in. Trust me, the hotel owners are not interested in individual travelers or families. And I know what I'm talking about as I've been a tour industry professional for twenty years and have been to six continents. If you're traveling as a family, or in a small group, there are much better places for you to stay than this place. And honestly, the room was fine, and perhaps even good, but nothing special, nothing worth even close to 360 Euros for a night in November when the hotel was probably 25% occuppied.

Endroit magique tant par la gentillesse, l’efficacité, la bienveillance du personnel que par la beauté du lieu. Les chambres sont magnifiques, le cadre est somptueux, calme, luxe et volupté sont les maîtres mots. Nous y avons passé une semaine en famille absolument merveilleuse.

Service restauration avec un accueil très chaleureux , très professionnel, souriant. Bienveillant avec la clientèle. Nous y avons dîné deux soirs et apprécié des plats différents dont le couscous Royal un vrai régal. Merci pour ces moments de partage et de plaisir . Nous vous recommandons vivement ce restaurant .

Beautiful! We enjoyed staying at the Berber palace very much. It allowed a place to take a deep break and just relax. Very nice rooms, public areas such as the pool area, enjoyable meals. Lovely place. This place is highly rated for a reason. This place is huge too!