住宿方回覆: Dear Valued Guest,Thank you very much for choosing us to stay at Cross Hotel Osaka and taking your time to give us your feedback.We are very honored to hear that you were satisfied with our location, the desserts and also the room.However, we apologize that most of the food was cold.We will share your feedback with our restaurant team and will take measures to improve the issue.We also apologize for the lack of support in English.All the staffs will make further efforts to improve their English skills, and we will do our best more to make you comfortable in next time you stay with us. Thank you again for your valuable and honest feedback.We sincerely hope to have the opportunity to welcome you back again with a further positive experience that you deserve.Sincerely yours,Cross Hotel Osaka
住宿方回覆: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are delighted to hear that you enjoyed our location and found it very suitable for travel.Our concierge staff will be happy to recommend even more restaurants and sightseeing spots if another chance would present itself for you to come back and stay in our hotel.Once again, we greatly appreciate your feedback. We certainly do hope to be able to greet you once more on your future trip.Sincerely yours,Cross Hotel Osaka
住宿方回覆: Dear Valued Guest,Thank you very much for choosing us to stay at Cross Hotel Osaka and taking your time to give us your feedback.We are glad to hear that you were satisfied with the location as our hotel is easily access to the shops, restaurants, and train station.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. Should there be any chances for you to come back and visit Japan in the future, we certainly hope that we can welcome you again here in Osaka.Warm regards, Cross Hotel Osaka
住宿方回覆: Dear Valued Guest,Thank you for choosing us to stay and taking your time to do this review. We are glad to hear that you are satisfied with our location.However, we apologize that the room was dark and inconvenient for you.We will continue to make improvements in order to provide even more comfortable guest rooms in the future.We also apologize for the inconvenience about the window, for security and safety we will be not open the window during in your stay.Thank you for your understanding and cooperation.Once again, we greatly appreciate your feedback. Should there be any chances for you to come back to Osaka, we are sincerely looking forward to seeing you again with a better experience.Warm regards,Cross Hotel Osaka
住宿方回覆: Dear Valued Guest,Thank you for choosing us for your stay and taking your time to write the review and wonderful photos.We are extremely delighted to know that you were satisfied with our cleanliness of the room, the staff and also the convenient location.As you mentioned, we are right in the middle of Osaka city, and it is very convenient not only for dining or shopping but also for sightseeing inside of the Kansai region!We are very much looking forward to welcoming you again in near future. Sincerely yours,Cross Hotel Osaka
住宿方回覆: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka to stay and taking the time to write the valuable commentWe are extremely delighted to know that you were satisfied with the size of the room, the facilities, the location and also the breakfast.We are happy you enjoyed our convenient location very much.Our concierge staff will be happy to recommend even more restaurants and sightseeing spots if another chance would present itself for you to come back and stay in our hotel.Once again, we greatly appreciate your feedback. Should your travels bring you back to Japan, we would be delighted to welcome you back to our hotel.Sincerely yours,Cross Hotel Osaka
住宿方回覆: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are happy to hear that you enjoyed your stay with us. Location is one of the attractive points of our hotel. Located in the heart of Osaka makes it very accessible from any transportation means, shopping street, sightseeing spot, etc. Should there be any chances for you to come back and visit Japan in the future, we certainly hope that we can welcome you again here in Osaka.Sincerely yours,Cross Hotel Osaka
住宿方回覆: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are glad to hear that you are satisfied with your recent stay. Your good comments are much appreciated and the word, "will come again" is a great encouragement for us. We look forward to welcoming you back on your next visit to Osaka.Sincerely yours,Cross Hotel Osaka
Tesili
標準樓層三人房
入住於 2025 年 1 月
家庭出遊
5 則評論
5.0/5
超棒
發布於 2025 年 2 月 19 日
房間很乾凈親子三人入住正好行李箱也能有位子 前台小姐姐熱情下次來大阪還準備住
住宿方回覆: Dear Valued Guest,Thank you for your latest stay with us and for taking your time to send us your feedback.We are very glad to know that you were satisfied with the room and the staff.Your good comments are much appreciated and the word, "will stay again" is a great encouragement for us. We are very much looking forward to welcoming you again in near future. Sincerely yours,Cross Hotel Osaka
Tak Ming
標準樓層雙床房
入住於 2025 年 2 月
家庭出遊
3 則評論
5.0/5
超棒
發布於 2025 年 3 月 14 日
鄰近難波車站,道頓堀就在附近,購物和飲食都好方便
住宿方回覆: Dear Valued Guest,Thank you for staying with us in Cross Hotel Osaka and taking the time to leave us with your valuable feedback.We are delighted to hear that you found our location convenient for shopping and dining, being close to Namba Station and Dotonbori. Location is one of the attractive points of our hotel.Should there be any chances for you to come back and visit Japan in the future, we certainly hope that we can welcome you again here in Osaka.Sincerely yours,Cross Hotel Osaka