大阪十字飯店的評論

住宿方回覆: Dear Valued Guest,Thank you for your kind words and for choosing to stay with us again at Cross Hotel Osaka. We are glad to hear that you are satisfied with your recent stay. In particular, we are honored to receive your compliments about our reception staff.Your appreciation truly motivates our team as a whole to continue providing exceptional service.Thank you also for your valuable feedback regarding the laundry. It is not something we can build in a short time, we’ll keep it as a future task of ours.We look forward to welcoming you back on your next visit to Osaka!Warm regards,Cross Hotel Osaka

住宿方回覆: Dear Valued Guest,Thank you for staying with us in Cross Hotel Osaka and taking the time to leave us with your valuable feedback.We are glad to hear that you are satisfied with your recent stay. Lots of your kindness and positive comments encourage us very much.As you mentioned, bathroom is one of the attractive points of Cross Hotel Osaka. In addition, to make your bath more enjoyable, we have bath salts at the front desk that are different from those provided in the guest rooms.We hope you will take a relaxing bath in our spacious bathtub after a hard day's sightseeing.We appreciate your recommendation and hope to welcome you back for another memorable experience.Sincerely yours,Cross Hotel Osaka

住宿方回覆: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.As you mentioned, we are located in the middle of Osaka city, and it is perfect for exploring Osaka.Taking advantage of our prime location, we hope that you had a great time visiting many places including tourist attractions and shopping malls.However, we sincerely apologize for the disturbances you experienced due to external noise, which can occasionally occur in our vibrant area.Our team is committed to providing a peaceful and comfortable environment for all guests, and we will look into ways to enhance sound insulation to reduce any disturbances.Once again, we highly appreciate you for sharing your precious experience with us.We hope to have the pleasure of welcoming you back to Cross Hotel Osaka in the near future.Sincerely yours,Cross Hotel Osaka

住宿方回覆: 尊敬的客人，非常感謝您選擇入住大阪十字酒店並抽出時間給我們回饋。我們很高興聽到您在這裡過得愉快。大阪十字酒店位於大阪市中心，交通便利，方便前往餐廳、咖啡廳和大阪城、日本環球影城等眾多旅遊景點。如果您再次前往日本旅行，我們將非常高興地歡迎您再次入住我們的酒店。此致，大阪十字酒店

住宿方回覆: Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your perfect rating feedback.We are thrilled to hear that you enjoyed your stay with us. We strive to provide our guests with the highest level of service and comfort, and it is incredibly rewarding to know that we succeeded in making your stay so enjoyable.Thank you once again for your valuable feedback.We certainly do hope to be able to greet you once more on your future trip.Sincerely yours,Cross Hotel Osaka

住宿方回覆: 尊敬的客人，感謝您選擇大阪十字酒店並花時間分享您最近住宿的回饋。我們很高興聽到您對我們酒店的位置感到滿意，從這裡不僅可以輕鬆到達道頓堀的“格力高人標誌”，還可以輕鬆到達各種各樣的商店和餐館。然而，對於您所遇到的噪音幹擾，我們深表歉意。我們的團隊致力於為所有客人提供安靜舒適的環境，我們將研究如何增強隔音效果，以減少任何干擾。再次感謝您的寶貴回饋。我們期待您下次光臨，並希望為您提供更愉快的體驗。此致，大阪十字酒店

住宿方回覆: 親愛的客人，感謝您選擇我們酒店並花時間撰寫詳細的評論。我們的團隊致力於為所有客人提供安靜舒適的環境，我們將研究如何增強隔音效果以減少任何干擾。

住宿方回覆: 尊敬的客人，非常感謝您選擇大阪十字酒店並花時間與我們分享您的住宿回饋。我們非常榮幸地聽到您對我們的位置、接待人員服務、早餐和浴室感到滿意。但是，對於您遇到的噪音幹擾，我們深表歉意。我們的團隊致力於為所有客人提供一個安靜舒適的環境，我們將研究增強隔音效果的方法，以減少任何干擾。再次感謝您的回饋。我們真誠希望有機會再次歡迎您，並在您未來的住宿中獲得更愉快的體驗。此致，大阪十字酒店

住宿方回覆: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are delighted to hear that you are satisfied with the size of the room and bathroom.However, we apologize for the noise disturbances you encountered.While our hotel is located in a vibrant area, we are continuously exploring ways to enhance our guests' experiences, including considerations for soundproofing in the rooms.Thank you once again for sharing your experience. We sincerely hope to have the opportunity to welcome you back again with a further positive experience in your future stay.Warm regards,Cross Hotel Osaka

住宿方回覆: Dear Valued Guest,Thank you very much for choosing us to stay at Cross Hotel Osaka and taking your time to give us your feedback.We are very honored to hear that you were satisfied with our location, the desserts and also the room.However, we apologize that most of the food was cold.We will share your feedback with our restaurant team and will take measures to improve the issue.We also apologize for the lack of support in English.All the staffs will make further efforts to improve their English skills, and we will do our best more to make you comfortable in next time you stay with us. Thank you again for your valuable and honest feedback.We sincerely hope to have the opportunity to welcome you back again with a further positive experience that you deserve.Sincerely yours,Cross Hotel Osaka

住宿方回覆: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are delighted to hear that you enjoyed our location and found it very suitable for travel.Our concierge staff will be happy to recommend even more restaurants and sightseeing spots if another chance would present itself for you to come back and stay in our hotel.Once again, we greatly appreciate your feedback. We certainly do hope to be able to greet you once more on your future trip.Sincerely yours,Cross Hotel Osaka

住宿方回覆: Dear Valued Guest,Thank you very much for choosing us to stay at Cross Hotel Osaka and taking your time to give us your feedback.We are glad to hear that you were satisfied with the location as our hotel is easily access to the shops, restaurants, and train station.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. Should there be any chances for you to come back and visit Japan in the future, we certainly hope that we can welcome you again here in Osaka.Warm regards, Cross Hotel Osaka

住宿方回覆: Dear Valued Guest,Thank you for choosing us to stay and taking your time to do this review. We are glad to hear that you are satisfied with our location.However, we apologize that the room was dark and inconvenient for you.We will continue to make improvements in order to provide even more comfortable guest rooms in the future.We also apologize for the inconvenience about the window, for security and safety we will be not open the window during in your stay.Thank you for your understanding and cooperation.Once again, we greatly appreciate your feedback. Should there be any chances for you to come back to Osaka, we are sincerely looking forward to seeing you again with a better experience.Warm regards,Cross Hotel Osaka

住宿方回覆: Dear Valued Guest,Thank you for choosing us for your stay and taking your time to write the review and wonderful photos.We are extremely delighted to know that you were satisfied with our cleanliness of the room, the staff and also the convenient location.As you mentioned, we are right in the middle of Osaka city, and it is very convenient not only for dining or shopping but also for sightseeing inside of the Kansai region!We are very much looking forward to welcoming you again in near future.　Sincerely yours,Cross Hotel Osaka