住宿方回覆: Thank you very much for your recent stay at Hotel Monterey Osaka. We sincerely appreciate your kind words regarding the location of our hotel. We deeply apologize for the inconvenience caused by our housekeeping staff taking your room key. Your feedback is extremely valuable to us, and we are grateful for your understanding during the checkout process. We look forward to welcoming you again in the future. The Manager of Accommodation, Hotel Monterey Osaka
住宿方回覆: Thank you very much for staying at Hotel Monterey Osaka. We sincerely apologize for any inconvenience or discomfort you may have experienced during your stay. We will continue to strive for the improvement and enhancement of our services for our guests, and we look forward to welcoming you again in the future. Hotel Monterey Osaka, Accommodation Manager