住宿方回覆: Dear Guest,Thank you for choosing to stay at WELLSTAY OSAKA Shin-Imamiya Ekimae and for sharing your experience. We are delighted to hear that you found our hotel's cleanliness satisfactory and appreciated the convenient location near the subway station. We understand that noise may have been a concern due to our proximity to the station, and we apologize for any inconvenience caused. We are continually exploring ways to enhance our guests' experience, including addressing noise issues.The ease of the check-in process you mentioned, requiring no visit to the front desk, is something we strive to maintain for your convenience. It is wonderful to hear that you found this aspect valuable.Your feedback is invaluable to us, and we sincerely appreciate your kind words indicating a wish to stay with us again. We look forward to having the opportunity to welcome you back in the future. Thank you once more for your valuable comments.Best Regards,WELLSTAY OSAKA Shin-Imamiya Ekimae
住宿方回覆: Dear Guest,Thank you for choosing WELLSTAY OSAKA 新今宮駅前 for your recent stay. We sincerely apologize for any inconvenience you encountered with our door lock system. We understand how frustrating this experience might have been and assure you that your feedback about the condition of the lock has been noted and will be addressed promptly.We are pleased to hear that the room met the needs of your family and that the amenities provided were satisfactory. We strive to offer a comfortable and convenient stay for all our guests, and your comments will help us to continually improve our services.We apologize for any disturbance caused by the proximity to the JR rail tracks. We are committed to providing a restful environment and will consider ways to improve this aspect of your stay.Your positive mention of the nearby parking facilities and the convenience of self-check-in procedures is greatly appreciated. We aim to ensure all guests have a seamless experience, and we are glad to have met your expectations in this regard.Thank you once again for sharing your feedback with us. We hope to have the pleasure of welcoming you back for an even more pleasant stay in the future.Best Regards,WELLSTAY OSAKA 新今宮駅前
住宿方回覆: Dear Guest,This occasion of your stay at WELLSTAY is sincerely appreciated by us. It is our utmost priority to ensure that each guest experiences the highest level of comfort and satisfaction during their stay with us. If there is anything more we could have done to make your visit even more memorable, please know that we are committed to improving our services and amenities based on the valuable feedback we receive. We look forward to the opportunity of welcoming you back to the WELLSTAY in the future.Best Regards,WELLSTAY
乾淨整潔。自助服務。
從 JR 西口(無自動扶梯)或南海鐵路步行 3 分鐘即可輕鬆抵達。
乾淨的洗手間。配有儲藏室和洗衣機,您可以在陽台上烘乾衣服,或在浴室使用溫控/除濕器。
原文以 Google 翻譯
住宿方回覆: 感謝您的評論!很高興聽到您發現酒店乾淨整潔,並且從 JR 西口和南海鐵路可輕鬆抵達。有關乾淨的洗手間、食品儲藏室和帶烘乾功能的洗衣機的資訊對尋求這些設施的旅客很有幫助。如果您有任何更多回饋或建議,請隨時分享。您的見解對於其他旅客來說可能很有價值。再次感謝您的評論!
訪客用戶
4人房A
入住於 2025 年 4 月
家庭出遊
1 則評論
10.0/10
超棒
發布於 2025 年 5 月 12 日
괜찮아요 어느정도 다 있어요
翻譯
住宿方回覆: Dear Guest,Thank you for choosing to stay with us at WELLSTAY OSAKA Shin-imamiya Ekimae. We are grateful for your feedback and appreciate the time you took to share your thoughts with us. We understand that your experience was satisfactory, and we are committed to ensuring that all our guests have a comfortable and enjoyable stay. Your comments are invaluable to us as they help us improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Thank you once again for your review.Best Regards,WELLSTAY OSAKA Shin-imamiya Ekimae.