It’s a good location to stay for Universal Studios. Because we don’t have to stay all day in the hotel. The hotel is just 6$ by uber to go to Universal Studios. Compare with the price is okay, don’t expect anything from them. Cleanliness is the worst, we can’t walk without shoes in the room but bed sheets and towels are okay. They have 24/7 front desk but you have to call them because staff is not there.
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訪客用戶
池景兩張雙人床房
入住於 2025 年 1 月
夫妻/情侶出遊
1 則評論
2.0/10
發布於 2025 年 4 月 14 日
DO NOT STAY HERE – ABSOLUTE NIGHTMARE!
I was charged $436.39 CAD for a one-night stay, even though the advertised daily rate was supposed to be around $65 – a complete scam. First off, the photos online are a LIE. The reality is nothing like what they show. When I walked in, the lobby stunk of cigarette smoke, despite the hotel claiming to be "100% smoke-free." and things only went downhill from there. The room was disgusting: Cracked floors everywhere, from the bed area to the bathroom, and even inside the shower, with visible mold, making it clear they don’t maintain basic hygiene standards. I literally cut my foot on the sharp edges of broken tiles while walking. The cleanliness was appalling I wiped the floor with a tissue, and it turned completely black - That’s how filthy it was. The towels had BLOOD STAINS, and the bedding had brown and black stains — completely unacceptable and unsanitary. We stayed only 6 hours before we had to check out at 6AM because I couldn’t bear staying another minute. Now, the real kicker: I tried reaching out to the manager multiple times over 3 weeks to address these issues, and NOTHING. No response. Then, after the help of Trip.com, I finally heard back — just to be told there would be no refund or compensation. Worst customer service I've ever encountered. This hotel is a total scam – dangerous, filthy, and run by people who couldn’t care less about their guests. Save yourself the trouble — DO NOT STAY HERE.
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訪客用戶
大床房
入住於 2024 年 12 月
商務出差
4 則評論
2.5/10
發布於 2025 年 2 月 24 日
Its motel, not a hotel. You have to pay extra, even you pre-paid. Company car got scratched at their parking lot, they not even want to share the footage to claim insurance.
I wish I took pictures but I was so horrified I could not. This is not a hotel, it's a roach motel. It's not suitable to families. It's a very dodgy area. We were afraid to even step out. It's really just off international drive but the area is pretty sketchy. It's in the same league as Econo Lodge. We booked the room based on the picture but beware, this picture is not the same as the motel. It is very misleading. And a 'breakfast' was included but it was literally a section in the shop with bran flakes in a container and disposable bowls. I was shocked. The first room we were given was absolutely disgusting and stunk of ****. The second room was apparently one of their better rooms and though it didn't stink, the bathroom was absolutely putrid. They even had two very disgusting bath mats in the shower which I swear was black underneath. Do not stay here. There were dodgy people all over the hotel. I don't think we were the only ones caught by this fraudulent 'hotel'. We paid over around $110 for this room. I will never stay at a Wyndham again. They should be ashamed of themselves.
翻譯
訪客用戶
兩張雙人床房
入住於 2023 年 9 月
夫妻/情侶出遊
1 則評論
10/10
超棒
發布於 2023 年 10 月 16 日
我喜歡住在這裡!我的房間很乾淨,食物很美味,地點也很棒!靠近 U 環球影城
原文以 Google 翻譯
訪客用戶
兩張雙人床房
入住於 2022 年 10 月
好友出遊
1 則評論
3.0/10
發布於 2022 年 11 月 24 日
Muy mal servicio todo sucio nunca nos hicieron limpieza en la habitación el baño un desastre la tina dañada no lo recomiendo todo fuera de lugar para el precio