奧蘭多諾娜湖地區智選假日套房飯店

Dirty rooms and smell. No remote in room, went to front desk to try and get one - after front desk tried 5 or 6 of them out in lobby TV, gave me one that "worked". Did not work once in room - gave up on the TV. Absolutely no towels in the room, had to go back down stairs to get hand towels, shower towels and wash clothes.

We checked into this Holiday Inn Express around midnight, and the front desk staff was very kind and professional despite the late hour. However, that was the only positive aspect of our stay. Our assigned room on the fourth floor had clearly not been cleaned—one of the beds looked slept in, and there was a water bottle left behind. We called the front desk, and while they quickly reassigned us a new room on the first floor, it meant hauling all of our luggage back downstairs. Unfortunately, the second room wasn’t much better. We found used snorkeling earplugs and nose plugs, raising serious concerns about how thoroughly the rooms are cleaned. By this point, it was 1 AM, and we were too exhausted to deal with another room change. The issues didn’t stop there. When showering, the shower handle came off, making it nearly impossible to adjust the temperature or turn the water off properly. My husband did his best to fix it, but without tools, it was still a hassle. Overall, this stay was frustrating and disappointing. If cleanliness and basic room maintenance are important to you, I’d recommend skipping this hotel—there are plenty of other options in the area.

Me gustó la ubicación y las instalaciones nuevas El personal del desayuno fue muy amable.

Excelente

It was a very good experience, super clean, the staff was very friendly, plus the location is very good, it has many restaurants nearby, definitely 100% recommended

S I love the chain of holiday Comfort suites but this one was so so. First checked in at 10pm. Took showers got up 6am left went to our event. Surprisingly at 3 pm still didnt have fresh towels went to desk said they would bring some 4 30 5 oclock still none so i went back said they were drying and they would bring some. Not to mention the hair dryer that was in the room sparked fire when you turn it on took to front desk manager (i guess that was who he was) brought brand new one to the room. Check out time still NO FRESH TOWELS.not to mention another guest hit my car and never said anything. Also the people above us either walk heavy or were stomping the floor till after 1130pm.