By the other reviews we we’re looking forward to this getaway very much. Check in was easy enough and ample parking. However the problems started when we went to dinner in the restaurant on-site. I am not one that minds paying $58 for a steak but when you do and they can’t even cook it properly and when you mention something to the waitress who seems to shrug it off is disappointing. I asked for a medium and it came out well done and dry. Also having to ask for correct cutlery and a water for wife which took ages to come. Then there is the room. The shower was wonderful but needed upkeep which is disappointing on such a new hotel. The shower leaked and was hardly attached to the wall so the water pressure minimal. To top it off they give you a piece of paper which states the room will be made up between 10:30 and 2:30pm and come 4:30pm we’re having to chase this up when it’s the time to be getting kids ready for showers and bed is frustrating. Overall this hotel has great potential but lacks in key areas being the staff and their training.
翻譯
Samier
入住於 2024 年 2 月
家庭出遊
4.0/5
很好
發布於 2024 年 2 月 25 日
We were advised by email that breakfast was available from 6:30am. When we went to breakfast on Saturday morning it was no opening until 7:30am.
This was a dilemma due to the kids had a 7:30am start.
Plenty addressee this as there needs to be exceptions allowed for athletes who start earlier.
翻譯
SEAN
入住於 2024 年 2 月
商務出差
5.0/5
超棒
發布於 2024 年 2 月 22 日
Very comfortable, nice restaurant..
Convenient location for me, but a bit out of town if you are needing to be in Orange.
翻譯
Emma
入住於 2024 年 1 月
商務出差
5.0/5
超棒
發布於 2024 年 1 月 18 日
Great hotel, great gym. Well appointed rooms with great ironing facilities. Dining was great too!
翻譯
Yasmin
入住於 2024 年 2 月
其他
5.0/5
超棒
發布於 2024 年 2 月 4 日
Amazing accommodation,cleanliness was excellent. Enjoyed our stay,will definitely be back!
翻譯
Stuart
入住於 2024 年 1 月
其他
5.0/5
超棒
發布於 2024 年 1 月 7 日
This is one of the best places I’ve stayed, the rooms are exceptional the workers are really friendly which makes the stay very comfortable.
I had the pleasure of eating in the Restaurant and had the best steak .. it was absolutely perfect.
Thank you
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Kamlesh
入住於 2024 年 1 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2024 年 1 月 3 日
Received friendly but professional service at the reception upon check-in. Staff were friendly and provided useful information, such as attractions, upon request
翻譯
Lisa
入住於 2023 年 11 月
其他
4.0/5
很好
發布於 2023 年 11 月 21 日
If your business is at either hospital, this is a great place to stay. Super clean. Big rooms. Restaurant service a bit average and the breakfast isn’t great but I’d stay there again.
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Wayne
入住於 2023 年 11 月
其他
5.0/5
超棒
發布於 2023 年 11 月 12 日
Super friendly staff, all the way from check in to departure. Not sure room was fully ready as we needed towels and a few wrappers on the floor but towels got sorted really quick. Very accommodating to our breakfast dilemma as we had to leave before buffet opened by arranging a continental breakfast to keep overnight in the fridge. Nice new property. Enjoyed our stay
翻譯
Julie
入住於 2023 年 11 月
其他
4.0/5
很好
發布於 2023 年 11 月 11 日
Comfortable stay. Excellent breakfast. Attractive bar and dining area but didn’t eat dinner In restaurant. Some staff could have been friendlier.
翻譯
Chundunsing
入住於 2023 年 12 月
其他
4.0/5
很好
發布於 2023 年 12 月 24 日
Was lovely to stay here. Lovely rooms, great restaurant, facilities and breakfast.