智選假日套房飯店奧利夫布蘭奇(Holiday Inn Express & Suites Olive Branch)

Nice hotel, very clean, good location, close to everything

I arrived late at night and found out that someone in the earlier shift gave my room to someone else so when I got my key I found the room already occupied.Luckily for all involved the gentleman was dressed and polite about someone unintentionally coming into his room. The night manager was very helpful and gave me a different room. When I pulled back the sheets on both Queen beds the sheets were obviously stained/dirty. I went to the night manager and he apoligized and gave me a 3rd room. The sheets were clean but the curtain's were very stained. I was so tired I just went to bed. Night manager was really nice. The lobby was the kind of clean you expect from a Holiday Inn Express. This was not a good stay, no fault to the night manager.

We were not there that long just to sleep and leave. Unfortunately there was barely warm water for a shower. I told the check out person and she did say they knew and were working on it. Will say the breakfast had quite the selection and was good!!!

Our air conditioner was pooling water under the carpet. Dirty water was all over the outside of the bathtub. There were dogs barking in the room across the hall, (no pet hotel). The staff was very friendly but I did not feel safe here at all.

We asked multiple times for our room to be made and for new linens and towels and toilet paper never happened. Found a cockroach in the shower on night one Was a terrible experience the AC didn’t work either.

The air conditioner sounded like a plane taking off every time it came on.made it difficult to sleep. Lukewarm shower. Mold on bottom side of soap dish in shower. Empty shower soap dispenser. Good breakfast.

Air didnt work great, compressor outside the building sounded like a racecar starting up and never going anywhere; thermostat never moved...not real great hot water

The hd supply truck bloced my car in drive and said it would move when unloaded and staines in carpets looked like people working on rooms didn't know how to do there job patches in the paint job and did not clean room and clean towels on night 2 not going to stay again

In light of the condition of this location I seriously doubt I will consider Holiday Inn’s for future accommodation. It needs to be renovated or bulldozed.