住宿方回覆: Thanks for the perfect rating. We're glad we were able to meet your expectations! We hope to welcome you back and All the best, David - Hotel Manager.
yanlai
雙人床房(帶沙發床)
入住於 2023 年 12 月
家庭出遊
10 則評論
10/10
超棒
發布於 2024 年 3 月 9 日
性價比超高
早餐我很喜歡
住宿方回覆: 非常感謝您對我們酒店的評論。我們很高興得知您享受到愉快的住宿體驗。這也是我們員工最大的驕傲,因此,您的反饋對我們而言很重要。我們期待着您的再次光臨, Jurate - Hotel Operations Manager.
訪客用戶
雙床房
入住於 2023 年 12 月
商務出差
17 則評論
10/10
超棒
發布於 2024 年 1 月 22 日
各方面都很不錯
住宿方回覆: 非常感謝您對我們酒店的評論。我們很高興得知您享受到愉快的住宿體驗。這也是我們員工最大的驕傲,因此,您的反饋對我們而言很重要。我們期待着您的再次光臨, Jurate - Hotel Operations Manager.
Joanne Whitehouse
無障礙雙人床房
入住於 2025 年 4 月
家庭出遊
1 則評論
10/10
超棒
發布於 2025 年 5 月 10 日
Clean and well presented room with everything you needed. Fantastic hotel fabulous staff very friendly and helpful
翻譯
住宿方回覆: Hi Joanne, thanks for the review. We're happy to see you were satisfied with the hotel's cleanliness. We're glad you felt the team were friendly and helpful. That's what we like to hear! We hope to welcome you back and All the best, David- Hotel Manager.
DhaliwalNicki
雙人床房(帶沙發床)
入住於 2025 年 3 月
家庭出遊
1 則評論
6.0/10
發布於 2025 年 4 月 29 日
was a great location excellent customer service but unfortunately the facilties in the room did not work
was not able to charge my phone the kettle was not working
Had to take hot water from reception no health and safety considered and when reported to manager in the morning his response was will get housekeeping to check. That did not help we had children both under 3 and needed hot water. Also when we arrived had to wait for ages as they said that we had not booked a family room for 2 adults and 2 children which is riduculous. As a top the breakfast was good but some items were quite stale.
翻譯
住宿方回覆: Thanks for the review, DhaliwalNicki We're glad our location suited your needs.The team will be happy to see they made a good impression.We're pleased to read that you enjoyed our breakfast service, please know that our team is available at reception for any issues you may encounter during your stay.All the best,David - Hotel Manager
Megha
雙床房
入住於 2025 年 8 月
家庭出遊
2 則評論
8.0/10
很好
發布於 2025 年 9 月 7 日
As always a great stay at Holiday inn! Speck on cleanliness and nice continental style breakfast.
翻譯
tatenda
雙人床房
入住於 2024 年 5 月
獨自出遊
1 則評論
5.0/10
發布於 2024 年 6 月 2 日
The location is very good close to the main road, services had to wait for a while no one was there front desk. The room was so dusty you could even smell it. The bathroom sink was not flowing quickly it took long time for water to sink even after brushing my teeth. There was no shower gel and the drying towel was a bit stained. Breakfast was very good and the staff was lovely. I wish there is an option of uploading video would have uploaded it.
翻譯
住宿方回覆: Thanks for the review, Tatenda.We're glad our location suited your needs.We're sorry the service didn't live up to the standard we're known for. Your feedback will be shared with the team to make sure we do better.Please know that our team are available 24/7 to help with any issues that might happen during your stay. David - Hotel Operations Manager
訪客用戶
雙人床房(帶沙發床)
入住於 2024 年 4 月
家庭出遊
2 則評論
9.5/10
極佳
發布於 2024 年 5 月 20 日
Love staying in this hotel when visiting Birmingham.
Friendly staff, clean rooms, clean hotel in general.
One disappointment was when I came down around 06:30 down to the lobby to ask for milk sachets, there wasn’t anyone present , I waited for some time, however nobody attended to me. So for this I graded the hotell 4 smiles instead of 5
翻譯
住宿方回覆: Hi, thanks for taking the time to review our hotel! We're happy to know you had a lovely stay at our hotel. We appreciate the feedback and All the best, Jurate - Hotel Operations Manager.
DAWINDER
雙床房
入住於 2025 年 1 月
好友出遊
24 則評論
10/10
超棒
發布於 2025 年 3 月 12 日
I love this hotel nice room clean very nice breakfast food was nice
翻譯
住宿方回覆: Thanks for the 5/5 rating, DAWINDER. We're happy to know you had a lovely stay at our hotel. What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We hope to welcome you back and All the best, David - Hotel Manager.
F Anjum
雙人床房(帶沙發床)
入住於 2024 年 6 月
夫妻/情侶出遊
7 則評論
3.5/10
發布於 2024 年 7 月 5 日
When asked for a pad and pen which wasn’t in the room I was told to go to reception. Shower broken. Towels dirty
翻譯
住宿方回覆: F Anjum, thanks for your feedback. We appreciate the feedback and please drop us a message so we can discuss this. All the best, David - Hotel Operations Manager.
訪客用戶
無障礙雙人床房
入住於 2025 年 2 月
家庭出遊
1 則評論
10/10
超棒
發布於 2025 年 3 月 22 日
Absolutely brilliant will definitely be returning!!
翻譯
住宿方回覆: Thanks for the 5/5 rating. We appreciate the feedback and look forward to welcoming you back. All the best, David - Hotel Manager.
Pink
雙床房
入住於 2025 年 2 月
家庭出遊
3 則評論
10/10
超棒
發布於 2025 年 4 月 30 日
Lovely place. Breakfast was great!
翻譯
住宿方回覆: Thank you so much for your review of our hotel. It's great to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,David - Hotel Manager
Misbah Hazza
雙床房
入住於 2024 年 5 月
家庭出遊
3 則評論
7.5/10
發布於 2024 年 6 月 27 日
They don’t consider ihg membership platinum benefits, no late check out.
翻譯
住宿方回覆: Thanks for leaving a review.We're sorry the service didn't live up to the standard we're known for. Your feedback will be shared with the team to make sure we do better.The team