In the middle of 9 days here. Excellent location. The views of the sea and mountains are breathtaking and everything is just on the doorstep. The staff are lovely, especially the cleaning lady, breakfast staff and night reception. The breakfast is the best breakfast I've ever had. It makes me laugh when reviewers complain that it's all Turkish style food...newsflash we are in Turkey. The choice and taste is outstanding. It is a lovely, quiet and clean hotel with very comfortable large beds,lots of hot water,toiletries and teas and coffee. OK there is a bit of noise in the evening from the harbour restaurants but I knew I was booking a central city hotel and brought earplugs, but it was never a problem. Alanya is a very chilled out, interesting city with glorious beaches, mountain views,history, walking and lots of shops and restaurants. I hope to return and would stay in this hotel again.
I stayed at the hotel with my family and all the stuff made our vacation unforgettable. From the first minute we felt very welcomed at the hotel and Darina from the reception help us with all special requests. She is very friendly, attentive and helpful. I also want to mention Salih who was making every day full of fun and different activities. The pool party was a great experience and every night we could enjoy different events that he organized. All the guys from the bar are super friendly and nice, always smiling and making so cozy atmosphere. We also liked the food, it was always delicious. It was so sad to leave, but I am sure we come back there next year. The people who works there make this place the best to stay in Turkey. Thank you very much to everybody for our vacation. We enjoyed it a lot!!
Быстро заселили, номер чистый, светлый, есть холодильник, кондиционер, wi-fi, фен. Номер на пятом этаже с просторным балконом с видом на город и на гору крепости Аланьи. Данный балкон был с боковыми стенами, поэтому когда уходит солнце можно приватно посидеть на балконе. На первом этаже отеля есть ресторан со вкусной едой, например микс морепродуктов.
На крыше есть небольшой уютный бассейн. Бассейном не пользовался, так как для себя считаю что туристическими бассейнами пусть пользуются дети и женщины.
Пляж в шаговой доступности.
Сотрудники отеля приветливые и отзывчивые.
Спасибо Hotel Kleopatra за теплый прием!
AVOID THIS HOTEL.i would never recommend to anyone.even wouldn't stay for free. I can say thank you just a Dj and Spa team.and some of the staff,who was nice.In reception working 1 man with long hairs(very unpolite man).(HE WAS CLAPPED WHEN WE WAS LEAVING) when we arrive at night they give us a rooms,but incase double they give single room.we ask for double,they wasn't happy to swap,but we get a key to check for room.and what we saw inside!!!!!4 room cleaners was lying on the beds and SMOKING. all room was smelling. we didn't accept.on check out 12 o'clock they will cut your bracelets and you can't use any food apart lobby (they got some cakes)when we try to take a manager came and told his staff something.after she was trying to take away all of them as soon us possible.i can tell more but....believe me I am many years have holidays in turkey but what I seen in this hotel,never seen before.I can say it's just 3*hotel,with ridiculous rules.
不論是商務還是休閒旅客,盧莫斯豪華度假飯店及Spa中心都能讓您的卡吉柯克之行變得更加美好而難忘。飯店坐落於距離加齊帕薩機場大約25km的地方。在該地區觀光很容易,Family Beach Kargicak和Utopia World都在飯店附近。飯店坐落於Varos旁邊,附近的Syedra Antik Kenti也是值得遊覽的地方。閒暇時間在飯店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Friends Restaurant(地中海菜)、Indonesisch Restaurant(亞洲菜)和Yegen Balik Evi(Yegen Balik Evi)(西餐)不妨可以試試。房客既能在 健身室揮灑汗水,也可以在按摩室放鬆身心。飯店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。理髮美容中心能提供造型設計,滿足您各種社交需求。
2024.10.01
We were very impressed with this hotel on our holiday. We couldnt believe how stunning it was, so much work has gone into it. We checked in evening time and the lovely man on reception explained everything to us and took our bags to our rooms for us. Its spotlessly clean, you see housekeepers and cleaners around all day. As soon as drinks are empty they're taken off the tables, they are always making sure everywhere is clean and tidy. The rooms are lovely and spacious with good amount of storage for clothes. Large showers. Beds were slightly hard and had to ask for an extra blanket as one isn't enough to cover two people comfortably. Aircon takes a bit of messing about with to work but when its on its fab. You get a full fridge worth of drinks including fanta,coke and sprite along with water and juices all free but the soft drinks dont get replenished. The pools are huge,clean and not overcrowded. We seen the whole pool area and beds get deep cleaned in the nights. We were always able to get sunbeds even when people hogged beds for full days with towels and didnt return to use them. The spa facilities are lovely, the atmosphere down there is lovely with the calming music and essential oils.The indoor pool is absolutely freezing but nice for a cold dip if youre too hot. The old guy from the Spa put a downer on our holiday as he was so so pushy,even when told no he kept nagging us to book treatments. We were approached 4-5 different times by this man, one time I was sat by the pool on a phonecall when he and another woman appeared out of nowhere wanting to speak to me, he was told by our friends that i was busy on the phone and didnt want to speak but he didn't take the hint and just stood there staring at me for a good 5+ minutes until i finally had enough and got up to leave to continue my call. He then badgered me and told me I needed to visit his friend he was stood with for skincare as my face was bad (it wasn't,( i just have lots of freckles) he then said something to the woman and she stood staring at me assessing my face and told me i needed to go down to the spa NOW to have laser treatments on my face. It was so unnecessary and rude, i felt so self conscious afterwards and it ruined my day. You need a new Spa rep here if you expect to sell anything. Food is better than expected, they served turkey,lamb,chicken,salmon,fish, fresh chicken kebabs,beef etc and plenty of salad and veggies. Theres always something to eat no matter what the other reviews say. If you're a fussy eater don't go all inclusive. Drinks are really tasty,although you need a few to get anywhere near tipsy! The bartenders are super friendly and helpful, cant fault them. We never seen any pool games and the evening entertainment we did see was naff, for a 5* you'd expect it to be quite good. I did miss some music around the pool, slow jazz gets a bit repetitive. We had no problems here and would definitely return. Theres plenty of shops,bazaars and supermarkets nearby wi
Kaila city is my first holiday abroad can’t fault the hotel all on all bar staff and waiters are all kind and welcoming will go above and beyond to ensure you have what you need ☺️ beds are comfy with daily cleaning wide range of different foods and drinks would definitely visit again 😄
GgozdeÇalışan arkadaşların hepsi güler yüzleriyle ve inanılmaz samimi davranışlarıyla çok keyifli bir gün geçirmemizi sağladılar. Şiddetle tavsiye ediyorum :) Kahvaltılar da hem göz hem karın doyurucuydu oldukça da lezzetliydi🤗 Otelin hayvan dostu olması ayrıca gönlümüzü fethetti🥰
We got a nice deal for all inclusive in this hotel. It is a small hotel and not the best choice if you plan to spend a lot of time indoors or within hotel territory. We didn’t. Beach is 3 min walk away, city centre a short bus ride away. Food was nice, you get standard frozen-fried options and also fresh local dishes - your choice. The building across the street has speakers for prayers on the rooftop, it is LOUD. We enjoyed the hammam and massage (thank you Öner). Overall the hotel is great if you get a nice price deal and have realistic expectations.
The guys over the reception were funny and helpful. We accidently chose the hotel and we are so satisfied with that. Foods trinks are awesome . The location is wonderful cuz there are lot of shops nearby. We recommend it to all people who want to have rest.
VVacation15127651720Me and my family we stayed in mesut hotel alanya for eight days in August 2024.my two children loved the hotel.all the staff was generous, well serviced and the hotel was clean and food was ok.the cleaning lady clean our room every day.in the restaurant all the waiter were helpful.hope fully we will be back in future thanks to every staff in mesut.