They replaced a broken fridge not fast but they did. Same hustle with a clogged sink. Room service is promised every other day, OK, on requests they finally managed it after 4 nights...
They claimed that our prepaid amount was not paid and forced me to contact Trip dot com for clarification. Kind of strange.
Our room came with street view which means a freeway + train line, see pic. With closed windows the noise was no issue for us, AC is working fine.
For useful hints on the area ask the pretty nice janitor;)
A great hotel and very comfortable room. Especially enjoyed the Gym center that offered the various free group class for hotel guest. The tennis program is one of the best in US.