奧克蘭市中心萬豪AC飯店(AC Hotel Oakland Downtown)

It was a great experience staying in AC Hotel Oakland Downtown. Recommanded!!

Great location and super friendly and helpful staff!

We booked through a third party, so some information was not openly available. For instance, the hotel has no parking, well they have mandatory Valet parking at 60 fee, and that parking doesn't;t have electric charging available. the room feels like a SRO or an efficiency, very basic and small.

cons : couldn’t check in early due to them “barely having enough time to clean” fine. We arrive 5 hours after check ins have begun , around 9pm, we get checked in and head to our room which we find is still dirty. Dirty sheets, unmade bed, coffee cups etc. ekk . Says Pet friendly but the closest area to relieve your pet is about half a mile down the road. Not close at all. Extremely inconvenient and not mentioned at all by the pet friendly hotel with no peeing area. Hotel is surrounded by poverty, homelessness, a rough neighborhood etc. I was not personally very comfortable there at all. Following day waited 10 minutes in the lobby for assistance, asked valet for help and they couldn’t find the person at the desk so I just returned later. Pros : they gave us a new room quickly which held a bigger window for a awesome view of the city. The hotel lobby is beautiful, it is a beautiful hotel. Upon arrive we had great customer service and we’re taking care of quickly All and all I do not recommend this hotel to pet owners.

該物業很漂亮而且維護得很好。代客泊車、前門和前台都非常熱情、專業和樂於助人。房間佈置精美，設施齊全。非常乾淨、舒適、寬敞。步行即可到達一些很棒的餐廳，附近看起來很安全。絕對會推薦並再次入住。

Hotel was great, rooms very nice and staff friendly. I was just surprised that there was no daily service. I was not told anything at check-in and didn’t notice if it was in the description. They were very accommodating and provide more towels, garbage disposal, etc upon request. It was just not communicated upfront. Not sure if this is a COVID impact or what but staying 6 days felt service at least every other day would have been good. While I love the hotel and location I would think twice before booking again.