羅摩貝斯特韋斯特優質飯店(Best Western Plus Rama Inn Suites)

The receptionist I dealt with was rude! She told me just so you know the elevator isn’t working. I replied with I have my 3 children and my youngest isn’t able to walk upstairs this is a huge inconvenience. She replies well I can’t give you a refund so you can stay or not. So I proceeded to ask can I get a room on the 1st floor (we were put in the 3rd floor) she says that’s for handicap as I just told her my youngest isn’t able to walk stairs. Then says the rooms on the 1st floor can’t accommodate you (because there were 5 of us) the hotel was empty she could have easily tried to accommodate us even if was conjoined rooms. Onto the filthy room. The bathtub was filthy looked like it hadn’t been cleaned since the last people stayed. The door handles were sticky and dirty the room smelt like mold. The drapes were dirty it was gross all the way around. I’m attaching some pictures that I took.

Très bon accueil chambre propre et petit dej ok

Séjour d’une nuit au cours d’un road trip, l’hôtel est bien situé, calme.

We have stayed here before. A good hotel. This time we a couple of issue's but would stay here again

The clerk that checked us in "Carla" was super friendly and very helpful! She was very knowledgeable about the property and the process to get us signed up with BW points and special rates for future trips.

Very nice facility from check-in to rooms, pool & jacuzzi, breakfast, to checkout we had a good 2 day stay

The room was comfortable and clean. It was quiet, and everything was conveniently placed relative to my room even at the far back corner of the building. It was easy to get in and out, as well as to reach comfort features like ice, and vending machines. The only thing I would have asked to be different is the access hours to the pool/spa/hot tub. As it was already closed by the time I got off work so I wasn’t able to use that feature. Besides that it was a perfect hotel stay experience.

we had an amazing time everything was cleaned friendly staff I was able to relax in the jacuzzi while my kiddos enjoyed the pool the town is quiet and peaceful just what we were looking for the location is just perfect everything is around you walking and car distance

The heater/air conditioner fan could not be set on constant and have just the fan work. There was a loud humming noise like the motor was frozen but wanted to turn. The bathroom fan was loud and making a rattling noise.There was toothpaste on the wall from a previous tenant. I could hear the tenants in 318 jumping on the floor at 1:30 AM. Sounds like they were dancing or jumping on the floor