福朋喜來登喜來登飯店-聖路易斯/美景高原(Four Points by Sheraton St. Louis - Fairview Heights)

One of there housekeepers walked into my room unannounced! She didn’t knock nor did she ask if anyone was in the room once she entered. The hotel doesn’t seem too worried about it and I don’t appreciate that. That was a complete invasion of my privacy and is absolutely unacceptable!

Great front desk service both night and day. Wonderful service in the restaurant. Quiet good location

We had a very good experience…the room was beautiful

I was not impressed with the room. Felt like a couch was missing and not enough seating.

Great hospitality! We were greeted like popular girls at a sleepover and felt so welcome when we got here.

Hotel was very clean ,our room was large and the king bed was very comfortable. Our server Joan at breakfast was extremely nice and helpful overall very pleased with this hotel. Only issue we had was the bar was never open when we were there.

They have a $100 dollar check in deposit. It also takes 24 hours to return to you even though the front desk said it was instant on check out. The shower curtain wasnt all the way hung the toilet needs tightened it does wobble. The room was clean. The whole hotel could use a deep clean the elevators stink and the carpet on the way to the rooms is disgusting. The suites do not have a way to block off one room to the other so its still just opened if you have guest no privacy. The walls are thin so you will hear all traffic up and down the halls the front entrance could definitely use some wd40. I did not pay $15 for the breakfast so i cant comment on that. And i also didnt get a chance to use the pool. So for the most part the stay was fine. Just minor things that could use upgrading or clean. The staff was friendly well the ones i spoke with. Also the bed was A1 super soft. The hotel is very convenient for shopping or dining out. Mall was like 5 mins away. Overall id give a 7/10.