Very attentive service, especially from front desk stafff Thejan who is passionate about his job. He's also cheerful and took good care of his guests. Glad to have Lakshan as our guide to the waterfall and our tea plantation experience. Chef Morgan cooks amazing Sri Lankan food and also very fine western cuisine. The rest of the staff were very attentive as well.
Amazing and authentic experience 2 hours away from Nuwara Eliya
翻譯
訪客用戶
山景豪華房
入住於 2024 年 6 月
獨自出遊
52 則評論
10/10
超棒
發布於 2024 年 10 月 1 日
Absolutely wonderful experience. All staff were incredibly friendly and welcoming. Beautiful surroundings and great food and tea.
翻譯
neetaattanayake
入住於 2025 年 7 月
家庭出遊
10/10
超棒
發布於 2025 年 8 月 17 日
Ha sido increible. El sitio es una vieja fabrica de te restaurada. La comida se elije y esta muy buena y las habitaciones con muy bonitas con vistas a la montaña. El clima mas humedo por la altura. El equipo un encantado. Hicimos la experience del té y la de caminar hacia una cascada. Todo genial.usar buenas zapatillas
翻譯
6/12
住宿方回覆: Dear Guest, Thank you so much for your wonderful feedback. We’re delighted you enjoyed the unique charm of our restored tea factory, the food, mountain views, and the tea and waterfall experiences. Your kind words about our team mean a lot to us, and your tip about wearing good sneakers will surely help future guests specially tracking to waterfalls and around the tea estate We look forward to welcoming you back for another memorable stay! Warm regards,
_Annette_Nantes
入住於 2025 年 7 月
好友出遊
10/10
超棒
發布於 2025 年 8 月 28 日
Un site magnifique niché au cœur des plantations de thé. Une ancienne manufacture de thé réhabilitée, jolie chambre et restaurant vraiment au top. Une randonnée était prévue ballade intéressante avec un naturaliste qui vius expliquera bcp de choses sur la faune et la flore locale. On nous a également expliqué le processus de fabrication du thé.
翻譯
住宿方回覆: Dear Guest, Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed the unique setting of our property, the comfort of your room, and the dining experience at our restaurant. It’s also great to hear that the naturalist walk and tea-making explanation added value to your stay. Your kind words encourage our team to continue creating memorable experiences for our guests. We look forward to welcoming you back again for another relaxing stay amidst the Tea and Experience Factory- Mandaramnuwara.
Gyslaine P
入住於 2025 年 3 月
夫妻/情侶出遊
10/10
超棒
發布於 2025 年 4 月 19 日
Très belle expérience dans cette fabrique de thé. Le confort est très bien et les repas savoureux. Nous avons visité la fabrique avec un guide expérimenté suivi d'une balade dans la montagne de 3h jusqu'à une cascade. Tout était parfait. Nous y sommes restés 2 jours.
翻譯
住宿方回覆: Dear Guest. Thank you so much for your kind words! We're delighted to hear that you had such a wonderful experience at our tea factory and enjoyed the comfort of your stay, the meals, and the scenic hike to the waterfall. It's great to know that your guide added to the experience as well. We truly appreciate you choosing to spend two days with us and hope to welcome you back again soon for more memorable moments! Warm regards, Buddhika Kohona Cluster Manager- Central Cluster
rociob584
入住於 2025 年 6 月
夫妻/情侶出遊
10/10
超棒
發布於 2025 年 7 月 6 日
El sitio es mágico. La verdad que es un sitio especial para vivir como experiencia. La comida la atención y todo es excelente
翻譯
住宿方回覆: Dear Guest, Thank you for your wonderful words! We’re truly delighted to hear that you found our place magical and enjoyed the overall experience — from the food to the service. It means a lot to us to know that your time here was special. We look forward to welcoming you back for another memorable stay! Warm regards, Buddhika Kohna Cluster Manager-Central Cluster
729tharindum
入住於 2025 年 1 月
家庭出遊
10/10
超棒
發布於 2025 年 2 月 18 日
Our stay at The Tea & Factory Experience was truly unforgettable. Even before we arrive the hotel, the staff was keen to contact and provide the meal options and directions to the hotel. We were warmly welcomed by the staff, whose kindness and exceptional service made our experience all the more special. They went above and beyond to ensure our comfort, offering personalized attention and always greeting us with genuine smiles. The hotel’s location is fantastic, nestled amidst lush tea plantations, offering breathtaking views and a serene atmosphere. It’s the perfect getaway for those looking to immerse themselves in Sri Lanka’s rich tea heritage while enjoying unique comforts.
翻譯
住宿方回覆: Dear Guest, Thank you so much for your heartwarming review! We're delighted to hear that your stay at The Tea & Factory Experience was truly unforgettable. It’s wonderful to know that our team’s efforts to ensure a smooth arrival and provide exceptional service made such an impact on your experience. We're also thrilled that you enjoyed the serene atmosphere and breathtaking views of the tea plantations. We truly appreciate your kind words and look forward to welcoming you back to immerse in the beauty of Sri Lanka's tea heritage once again. Thank you. Regards Buddhika Kohona
schlumpf83
入住於 2024 年 11 月
好友出遊
8.0/10
很好
發布於 2024 年 12 月 12 日
Super schöne Unterkunft, idylillisch gelegen, trotz Dauerregen schöner Aufenthalt. Personal extrem zuvorkommend. Gratis Besichtigung der Tea Factory und Walk zum Wasserfall. Begrüssungsritual. Gutes Essen. Zimmer top! Wir haben uns über die Unterkunft einen Transer organisieren lassen, wurden masslos über den Tisch gezogen. Haben mindestens das vierfache bezahlt!!! Sehr schade.
翻譯
bcfred2642
入住於 2024 年 10 月
家庭出遊
10/10
超棒
發布於 2024 年 11 月 12 日
Nous avons passé une nuit en famille à 9 dans ce sublime endroit… Une expérience hors du temps…. Tout était parfait… Piscine magnifique, beaucoup d originalité et une vraie expérience… De très belles promenades à faire autour. Un endroit d exception
翻譯
住宿方回覆: Dear Guest, hank you so much for your kind words! We're thrilled to hear that you and your family had such a memorable experience with us. It’s wonderful to know that you enjoyed the pool, the originality of the place, and the beautiful walks nearby. We truly strive to create a timeless and exceptional experience for our guests, and it’s rewarding to know we succeeded. We hope to welcome you all back soon for another unforgettable stay! Thank you. Regards Buddhika Kohona
kusaltmunasinghe
入住於 2024 年 9 月
家庭出遊
10/10
超棒
發布於 2024 年 10 月 15 日
We spent two wonderful days at the Tea and Experience Factory, where we found ourselves immersed in the tranquility of nature. Surrounded by breathtaking mountain views, gentle mist, refreshing winds, and picturesque tea gardens, it felt like an escape into pure serenity. The food was excellent, and the hospitality of the staff was exceptional, making our stay truly memorable. While the winding road leading to the hotel is fairly maintained, its narrowness adds a bit of challenge to the drive. However, the journey is absolutely worth it. This location is perfect for nature lovers and birdwatchers, and a drive to Kabaragala Falls is a must-do experience. One note: since the property is a renovated tea factory, the soundproofing in the rooms isn’t ideal. I recommend booking an upper-floor room with a scenic view for a more peaceful stay.
翻譯
住宿方回覆: Dear Mr. Munasinghe, Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you enjoyed the tranquility of nature, the breathtaking views, and the exceptional hospitality during your stay at the Tea and Experience Factory. It's always heartwarming to know that our guests had such a memorable time surrounded by the beauty of the tea gardens and the refreshing atmosphere. We also appreciate your thoughtful feedback regarding the narrow road and soundproofing. We're constantly working to improve our guest experience, and your suggestions will certainly be taken into consideration. It’s great to hear that you had the chance to explore the nearby Kabaragala Falls and enjoy the birdwatching opportunities—nature lovers truly find our location to be a peaceful retreat. We look forward to welcoming you back for another serene getaway! Thank you again for your kind words! Regards Buddhika Kohona
Juri W
入住於 2024 年 9 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 10 月 4 日
Diese Unterkunft ist einfach Atemberaubend. Wir kamen den etwas holprigen Weg im Regen an und das Personal stand sofort aufgereiht mit Regenschirmen bereit, um uns zu Empfangen.(Wir sind den Weg mit einem Tuktuk hochgefahren, jedoch besteht auch die Möglichkeit sich abholen zu lassen) Unsere Taschen wurden hineingetragen und wir wurden mit einem Ritual begrüßt und zum Tee gebeten. Unglaublich leckerer Tee, welcher in authentischer Art in dieser Unterkunft selbst hergestellt wird. Die Zimmer, das Personal, das Essen, einfach alles war Perfekt und sogar mehr als das. Das Zimmer war sauber, geräumig, entsprach den Bildern und auch unseren Erwartungen vollumfänglich. Ich verstehe manche Bewertungen bezüglich Schalldämmung nicht, es ist eine alte Teefabrik und genau das stellt die Unterkunft auch dar. Das Personal ist sehr sehr höflich, freundlich, aufmerksam und sogar geschult in Sachen Etikette. Das Essen gleicht einem hochwertigen Restaurant zu super fairem Preis. Die Führung durch die alte Teefabrik ist sehr lehrreich und interessant und die Wanderung zum Wasserfall wunderschön. (Vielen Dank an Lakshan). Der Pool und die Teefelder waren auch sehr schön. Wir haben uns ausgesprochen Wohl gefühlt und wollten gar nicht mehr weg. Vielen Dank an das gesamte Personal für den wundervollen Aufenthalt.
翻譯
住宿方回覆: Dear Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such an incredible experience with us. It’s great to know that our welcome and tea made a lasting impression, and we’re glad you enjoyed the spacious, clean rooms that met your expectations. We appreciate your understanding regarding the soundproofing. As you mentioned, we aim to preserve the authentic charm of our old tea factory, which adds to the unique experience we offer. We're also delighted that you found our staff to be attentive and courteous, and that you enjoyed the dining experience and the guided tour. Your kind words will certainly motivate our team! Thank you for choosing to stay with us, and we hope to welcome you back for another memorable experience in the future! Regards. Buddhika Kohona