The Watershed Hotel was an extraordinary experience beginning with the first phone call to request a reservation. All questions I asked were answered professionally and quickly. Additionally, every hotel and restaurant employee provided the same level of service. Our room was immaculate, beautifully designed and furnished. Indira provided exceptional service at the front desk as did her ‘novio,’ Manuel at the bar who was friendly and fabulous. Jack the restaurant manager was great and courteous too. We certainly hope to reserve The Watershed Hotel in Norwalk, Connecticut again soon! Thanks to everyone for making our family visit extraordinary!