查爾斯頓皇冠假日飯店的評論

The hotel is as pictured, great location and beautiful lobby & bar and great friendly staff as you walk in. The pool was a nice spot to relax and my daughter had a great time swimming. Outlet stores are directly across the street and lots of quick food options. Easy commute into Charleston and folly beach area. The room was nice, beds were fairly comfortable, not the best hotel mattress I’ve ever slept on. The bathroom is the only negative. Unlike the rest of the room it had this poorly fitted drop ceiling that was starting to rust from the poor ventilation. There was also a wire rack shelf in the shower that was mostly rusted over, not the kind of place you want to rest you bar of soap.

Great location! Room was clean and big! Everyone was pleasant and helpful. We enjoyed our stay, will come again!

Great

I like the cleanliness of the hotel. I didn’t like that my credit card was compromised and use to charge for item I never purchased. When I contacted the hotel I spoke with a male who said he would look into it and never called me back. I will not stay at this location again.

We really enjoyed our stay at this property. We enjoyed the location, cleanliness and the staff. The only complaint/concern that we had was that we tried to turn up the thermostat since it was cold and it doesn't seem as if the room got any warmer. We didn't report it to the front desk, however. We just lived with it. :)

Having the bar in the middle of the lobby made it very noisy and uncomfortable to sleep. On the weekend people were so loud that it was unbearable to sleep. When I called, the receptionist told me that pretty much I have to wait until midnight to go to bed. Very unfortunate that we had to suffer because other guests chose to drink until midnight. The room was alright, like a 2 stars hotel. AC vent was moldy and bathroom ceiling was coming out. Corner of the bed and nightstand was dusty, headboard was scratched up and poor lighting in the room. Need a good remodeling and cleaning. House keeper supervisor was very rude too.

Friendly and helpful staff. Great location. Nice bar area and restaurant. No free or discounted b-fast. The exercise room needs upgraded. It is a reasonably priced hotel.

I have stayed at this property a few times and was satisfied with the service. I did notice in the shower, room 314, there was peeling of the wallpaper near the tub and I had a hard time figuring out how to elevate the showerhead. Otherwise I have no other complaints.

This property is a perfect balance of elegance and simplicity. Whoever designed and implemented this “Crown Plaza” elements experience should be commended. Special mentions to all of the staff from the front desk to the restaurant and bar. You make the whole machine work! I look forward to returning.

The stay was only for one night but the room was very comfortable and had everything we needed. For the most part, the room was very clean with the exception of a small bit of mold on the edge of the glass door of the shower. I would not hesitate to book again.

Very clean, room slightly dated, darker furniture but very clean. Extremely generous sized room. Restaurant said open but looked closed, outdoor patio under construction. Large bar/seating/lobby area.

We had a concert at the Performing Arts Center and were able to take advantage of the free shuttle to get us back and forth. Staff was great and friendly.

Stay was pretty good. Room 430 sink is clogged and water drains extremely slow. Conducting basic hygiene at the sink was a tassel problem never corrected after letting management know.

Very friendly staff, went out the way to get me a shuttle outside of the normal hours so I could get to the airport for my flight