We stayed here and loved the location, size of the room, bathroom and cleanliness. However without warning the hotel has kept my security deposit for weeks and is due to fall off my credit card a month after my stay. I have emailed and not received a response. Why can this hotel take my money immediately and not return it for a month? What if I needed to access this money? It’s frustrating and has put me off staying here in the future.
翻譯