人氣Peebles飯店

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瀏覽用戶對諾福克飯店的評價

正在尋找Peebles附近的飯店嗎？比較房價及評論，找到自己的理想住宿。
希爾頓歡朋套房飯店-諾福克機場

希爾頓歡朋套房飯店-諾福克機場

4.2/5101 評價
Had a bad experience with this property last week. Monday evening I had a flight cancelled but was able to rebook out of Norfolk for early the next morning. I quickly made a hotel reservation and hit the road. A bit over an hour into the trip I hit standstill traffic and since I was within 30 minutes of the property I went ahead and did the mobile checkin so I could just use the digital key when I got there. My mistake! Shortly after that, I got notice that my rebooked flight was cancelled. I quickly called the property to ask if they could grant mercy and not charge me for the room night since I was now turning around and heading home. The desk agent I spoke with was sympathetic but said since I had done the check in, there was nothing she could do. She suggested I call and speak with the manager the next morning when she arrived at 9:00 am. I asked her if she could leave a message about the situation and she said she would include it in her email to the manager that night. Tuesday morning shortly after 9:00 am I called to speak with the manager and got her voice mail. Left a detailed message. No return call. Wednesday morning I called and again had to leave a message. No return call. Friday morning I called again and got the lady I had talked to Monday night. I asked for the manager and she said ”let me go talk to her.” Then came back and asked what it was in reference to. I briefly went over the scenario and told her I believed we had talked Monday night. She again said she would go tell the manager. Next think I know, the phone rings and I get the voice mail of another person I haven't heard of before, not the manager. I left a third voice mail. At this point, I know I'm never getting a refund. But my problem now is the lack of professionalism. If you are the manager of a property, you have to deal with things. The fact that there was no courtesy to just give me a call back or even speak to me when she was obviously there is unacceptable.
羅德威飯店

羅德威飯店

2.9/569 評價
很棒的客戶服務 房間很乾淨,工作人員非常友善,非常適合這份工作。我們一定會再次住在這裏。我真的很喜歡爲價格而設的房間。非常有禮貌的工作人員安全安靜。多讀點
機場伊康旅館

機場伊康旅館

2.1/543 評價
該酒店挺好的
諾福克機場希爾頓惠庭套房飯店

諾福克機場希爾頓惠庭套房飯店

4.2/5101 評價
非常乾淨和驚人的客戶服務。
希爾頓歡朋飯店-諾福克海軍基地

希爾頓歡朋飯店-諾福克海軍基地

4.2/5102 評價
在發現我們的比賽時間表後,我不允許將預訂從2晚改爲1晚。我們星期五早上開車,打算入住,然後我們有一個房間,星期四和星期五晚上,只是被告知房間被釋放爲一個沒有顯示(我通過希爾頓應用程序發送了一個信息,我們將提前入住星期五上午)。所以,然後我不得不等待週五晚上的週五晚上入住,直到下午1:00之後,但我仍然被收取週四晚上的房間的費用 - 我很好,bc我們想早點入住 - 但事實並非如此。酒店對這種情況毫無幫助,整個過程都表現得很愚蠢。我不會保留我的漢普頓獎勵,以換取未來的住宿。對於首選的客戶獎勵計劃 - 對結果不滿意。
諾福克拉昆塔溫德姆套房飯店

諾福克拉昆塔溫德姆套房飯店

3.7/5104 評價
你們扣了兩次50.00所以少了兩次100.00我的卡,阿曼達經理還沒給我回電話,你們今天總共打了5個電話!而且我留了詳細信息,像昨天一樣,我需要錢回我的卡上!除此之外,它是一個偉大的財產。

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