諾福克鄰近Food Lion的飯店

總體愉快的經歷。酒店工作人員和其他酒店客人都很好,熱情好客。我們在那裏參加了婦女務虛會(錫安教堂)。第一天晚上我不得不換房間,因爲我的房間就在外面的露台上面,直到凌晨2點才關門,所以我在第一晚沒有睡多少覺。後來他們沒有問題地改變了我的房間,所以我沒有再經歷那次經歷。特倫斯是一顆寶石,他是我們會議室的工作人員隊長,他確保我們都得到了照顧,所有的飲食選擇都很滿意。他的客戶服務是一流的。另外兩位女士爲了照顧我們而走得更遠,我沒能得到他們的名字。一位女士在她耳頸部附近有一個紋身,她是如此的可愛和善良。我以後肯定會再住在這裏,因爲它靠近商店,商場,餐館,海濱等

位置不錯,位於中心位置。前台團隊愉快。一些家務事使得這個庭院無法評定五級:浴缸水龍頭不斷滴水,房間有明顯的異味,浴簾上還留有少量的黑色黴菌。

剛從7晚住宿回來出差,房間設備齊全,牀和牀上用品很舒服,過去一年來住過幾次這家酒店,牀總是很棒。前台工作人員很友好,樂於助人。還有一個不錯的健身房。我要感謝微風每天早上在早餐時提供周到高效的客戶服務。當我在最後一天把信用卡留在餐廳時,她跑了2個樓梯來抓我,所以我不會離開它。再次感謝!

這是勺子在正方形的一面,房間很大,位置很好,特別是老多米尼奧大學,早餐還可以,有幾套不錯的熱選。淋浴也不錯。消極方面,房間和傢俱都過時了,空調和暖氣系統陳舊,噪音大,位置也好,大部分空氣在窗簾和窗戶之間吹(在70度的設置下通宵達旦,我們的房間只降到了78度)客房僅在您提出具體要求時才提供服務(儘管在您詢問爲什麼沒有參加之前,您沒有被告知這一點)。兩晚後,終於有人進來爲我們鋪牀,提供了乾淨的毛巾,而其他什麼也沒有做。我們大廳外面放着很多房間垃圾,在那裏坐了18個小時以上等待“清潔”人員。當你步行去房間時,不是很吸引人。在辦理入住手續或房間裏都沒有寫任何提供有關酒店的信息。瞭解互聯網密碼、如何瀏覽陌生的電視設置、早餐時間、燒烤餐廳、游泳池等也有所幫助。當

諾福克機場Residence Inn 飯店是諾福克新裝修的飯店之一，於2021-12-31正式投入使用。從飯店到諾福克國際機場2km遠，到Norfolk Amtrak站7km遠，均很便捷。飯店佔盡地理之宜，Norfolk International Airport-Orf、諾福克植物園和Virginia Symphony離此都很近。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備和空調。有飲水需求的旅客，飯店還為您提供了咖啡壺/茶壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。在空閒的時候，去大廳吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐，飯店可提供客房服務。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Aberdeen Barn Steak House（牛排）、Salmich's Burger and Hoagies（快餐簡餐）和The Banque（酒吧/酒館）也許是可以讓您找到答案的地方。旅客可以去健身室揮灑汗水，重煥活力。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

若想要遊覽諾福克，四十一約克旅館將會是一個不錯的的住宿之選。從飯店出發，至Norfolk Amtrak站僅有2km遠。附近很多景點，包括Hunter House Victorian Museum、Pagoda & Oriental Garden和Chrysler Museum Glass Studio都離飯店不遠。飯店坐落於Unwind Hookah Lounge Norfolk邊，附近還有很多景點包括Portsmouth Art & Cultural Center和Harbor Park。所有極具特色的客房都配備有熨衣設備和空調，讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺和瓶裝水可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機，讓您感受到賓至如歸的享受。在大廳吧點上一杯消除一天的疲勞，對於旅客來說是一個不錯的休閒選擇。若是覺得飯店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Rajput Indian Cuisine（清真菜）、Roger Brown's Restaurant & Sport Bar（其他）或Sushi King（日本料理）品嚐下一流的推薦美食。飯店休閒區提供了各類設施，您可以在這裡舒緩身心壓力。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

We checked in on May 13, 2023. Not happy at all from the start.................... First off lets start with the front desk.... 1. The front desk associate was highly rude to my family and I, upon getting to the front desk he gave us a head nod for us to proceed to the desk ( not professional at all) We did not get a hey how are you, welcome to the Sheraton none of that!!! The response that we got from the associate was” this is how I talk to everyone” If this is the case then the front desk is not where he should be working at all. However, there was a young man Tyquorie I think that is his name that works at the front desk he was very sweet when I went back to the front desk to ask for assistance. 2. We get upstairs to our room and I instantly pull back the sheets and there is hair in the beds and the mattress pads are dirty. To put the icing on the cake the corner of the mattress was disgusting... I did not want my children nor myself and girlfriend laying in that, but all the surrounding hotels were sold out and we were there celebrating my moms birthday. When I approached the housekeepers he got upset with me because I asked for clean bed linens and her response to me was ”I just cleaned the room and she was not gonna change the sheets” this made me even more upset than I already was. The housekeeping supervisor (Kenneth) he was awesome, I showed him what I was talking about and he attempted to get me straight. 3. The room had a 32 inch television that sat in the corner of the dresser 4. When we got into the room we only had 1 wash clothe ( it was 4 of us in that room) I went down too the front desk and asked for 3 towels and 4 wash clothes (at 6 pm) and we never received them. I then called at 7:30 and asked again and did not receive them, the third time I called I was told that they could not give me what i was asking for. Then at 9:30 someone knocked on our door with linens. I work at a hotel and no one should be treated like this at all!! It was really sad honestly. I most likely will be contacting corporate office about this because I know all hotels have a standard and I am pretty sure that this is not acceptable at all. I expected so much more from the Sheraton on the water in Norfolk VA!!!! The sad thing about it is that I was hoping to have a great experience. We did not at all!! Not even worth $243.00 per night

非常乾淨和驚人的客戶服務。

The hotel is lovely. Nice location and wonderful amenities. I think it’s a bit overpriced but it was a comfortable stay. The problem comes after the stay. The manager Andrew was very rude on the phone about deposit holds. i checked out on a Monday and the hold was still on my credit card on that friday. i called to inquire about it and his answer to me was “ Call your credit card company “ i go on to express i’ve stayed here before and this had never happened.. he cuts me off and says “ Call your credit card company “ i asked to speak to someone else because i could see he wasn’t very customer friendly. The other rep was kind and gave me the help i needed. i still was in shock that Andrew the manager was so rude.

酒店工作人員很友好和樂於助人,因爲我不得不對我們需要房間的時間進行三次不同的更改。早餐是標準的,除了沒有肉桂卷的明顯例外。浴簾桿需要一些維護,因爲桿的中心從邊緣垂下一英寸左右。這導致浴簾向浴缸中心滑動,導致浴簾的每個端從牆壁上拉開,讓水在淋浴間外面噴灑,並散佈在地板上。廁所也從側面搖晃。