Bonjour, j’ai reservé une chambre de 5 personnes avec le water Park, mais à mon arrivé, il m’ont facturé un autre pass de 90$, malgré que c’est indiqué sur mon reçu, pass water park, 5 personnes.
look very old smell funny had water marks on the walls , the bed were so uncomfortable, room was so dark. needless to say we wont be stying there again, this hotel use to be so good for price but now apart of been expensive is no worth it.
as well we pay $82 more when we arrive tjis was no mention on the booking for 0arking and resort fees what is insane but i guess we all make a mistake ones in our lives this was ours. We also pay for water park and they did no tell us that half of it was under construction which should of been mention and maybe give a discount given that is no all things available.
翻譯
Stephanie
入住於 2023 年 9 月
家庭出遊
1.0/5
發布於 2023 年 9 月 18 日
We got there shortly after 4pm and our room was not ready. When we did get to the room is smelt of cat pee. The one bed, the corner was broken, so if you sat on it, you slide right to the floor. In the bathroom it sounded like water was constantly running. During the night we were woken up numerous times by banging and thudding. I called to the front desk the first time it happened at 12:38am and the front desk guy called me sweetie and darling and kept saying there is nothing above us as we were on the 3rd floor. He just blew us off. And to top it off, the waterpark was closed!!
翻譯
Serena
入住於 2023 年 9 月
家庭出遊
3.0/5
發布於 2023 年 9 月 18 日
We stayed at the Skyline for my birthday. We chose this property because it was connected to the waterpark and wanted to take our 3yr old. It was also far more affordable than the other connected hotels.
The site for the waterpark noted some areas closed from Sept. 23 on. We got an email 2 days before our stay reminding us to book the waterpark but when we called, it was closed for maintenance for the wknd. The hotel was only refundable until 2 days prior to that so we couldn't change it.
The hotel itself is fairly dated. Didn't love the interior room, stains on the bed sheets, wallpaper peeling & carpet in the main hallways pulling up. But we were able to check in early, location was good & parking was close.