芽莊灣溫佩水療度假飯店的評論

住宿方回覆: Dear Guest,We are truly sorry to hear about your experience and the concerns you’ve raised regarding our staff. Please know that this is not reflective of the service standards we aim to provide.As your review is anonymous, we are unable to verify the details or investigate the matter thoroughly. However, we take such feedback very seriously. We will conduct an internal review and reinforce our service training to ensure respectful and professional behavior at all times.We appreciate your comments and thank you for bringing this to our attention. Should you wish to provide further details, we would be grateful if you could reach out to us.Sincerely,Yildiray AltinGeneral Manager

住宿方回覆: Dear Valued Guest,Vinpearl Resort & Spa Nha Trang Bay sincerely thanks you for choosing us as your destination for a memorable vacation. We deeply appreciate the trust you have placed in us to create a warm and joyful space for your family—a place where children’s laughter blends with the soothing rhythm of the waves, and where a family dinner becomes a feast of love.Our team will continue to uphold the spirit of “serving with heart,” ensuring that every return to Vinpearl Resort & Spa Nha Trang Bay is as sweet as the very first visit. Wishing you abundant health and happiness with your loved ones! We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Yildiray Altin General Manager

住宿方回覆: Dear Valued Guest,Vinpearl Resort & Spa Nha Trang Bay sincerely thanks you for choosing us as your destination for a memorable vacation. We deeply appreciate the trust you have placed in us to create a warm and joyful space for your family—a place where children’s laughter blends with the soothing rhythm of the waves, and where a family dinner becomes a feast of love.Our team will continue to uphold the spirit of “serving with heart,” ensuring that every return to Vinpearl Resort & Spa Nha Trang Bay is as sweet as the very first visit. Wishing you abundant health and happiness with your loved ones! We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Yildiray Altin General Manager

住宿方回覆: Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Yildiray Altin - General ManagerVinpearl Resort & Spa Nha Trang Bay

住宿方回覆: Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Yildiray Altin - General ManagerVinpearl Resort & Spa Nha Trang Bay

住宿方回覆: Dear Valued Guest,Vinpearl Resort & Spa Nha Trang Bay sincerely thanks you for choosing us and for taking the time to share your valuable feedback.We are delighted to hear that you had memorable moments with us and deeply appreciate your thoughtful suggestions regarding our services. Every piece of feedback is an opportunity for our team to reflect and continuously improve. Please rest assured that we are actively enhancing staff training, expanding knowledge, and upgrading facilities to better meet the needs of all our guests. We hope that these efforts will be evident during your next visit.We would be honored to welcome you back and have the opportunity to serve you once again.Regards, Yildiray Altin General Manager

住宿方回覆: Dear Value GuestOn behalf of Vinpearl Resort and Spa Nha Trang Bay, we would like to say thank you for your great feedback. Vinpearl Nha Trang in general and Vinpearl Resort and Spa Nha Trang Bay in particular still have a lot of activities and adventures for you to discover. You are always welcomed here. Hope to see you and your family again soon!Best regards, Yildiray AltinGeneral Manager

住宿方回覆: Dear Valued Guest,On behalf of the entire team at Vinpearl Resort & Spa Nha Trang Bay, I would like to express our sincere gratitude for your valuable feedback following your recent stay. Our greatest happiness is witnessing the moments of complete relaxation and the radiant smiles of you and your family during your time with us.Every review from our guests serves as motivation for us to continuously improve, from room amenities to exclusive spa services and entertainment activities at the resort. We hope that the warm memories of Hon Tre Island will bring you back soon.Wishing you many more fulfilling journeys and a heart filled with joy! We look forward to welcoming you again on your next vacation.Regards, Yildiray Altin - General Manager

住宿方回覆: Dear Esteemed Guest,It's our great honor to know that we have exceeded the Guest's expectation and successfully delivers a good guest's experience while staying with us at Vinpearl. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward in welcoming you and your family once again.Best regards, Yildiray AltinGeneral Manager

住宿方回覆: Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Yildiray Altin General Manager

住宿方回覆: Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Yildiray Altin General Manager

住宿方回覆: Dear Esteemed Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Yildiray Altin General Manager

住宿方回覆: Dear Esteemed Guest,It's through your sharing that gives us more confidence in improvisation to our existing service standards. We would share this to our Team and will definitely continue to challenge ourselves to achieve better guest's experience for Vinpearl.Best regards, Yildiray AltinGeneral Manager

住宿方回覆: Dear Esteemed Guest,I'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Yildiray AltinGeneral Manager