王冠飯店

Went for a celebratory family meal out whilst visiting the area. Food was average but service appalling. After being shown to our table we were left waiting for an eternity before being offered arrival drinks. This was the pattern for the entire night. Had to go look for staff to get them to order our meals and again when we wanted a second drink. Staff seemed very inexperienced and out of their depth. We finally gave up waiting after and left disappointed after the main course even though we had planned desserts and brandies. Even on leaving we had to track them down to pay. Staff need training and someone senior in charge of the restuarant, won't be back.

Not sure where to start tbh. Room was in the attic accessed via spiral staircase (room 15) really impractical that we didn’t even attempt to bring our cases in). Husband is 6’ tall and banged his head off sloping eaves twice (has now a bump and bruise on his head). Pipe work started banging at 11.30 pm for at least 30 minutes ;I videoed as evidence) and then again at 7.30 am which was still banging until we left the room. Breakfast was ok Food in bar was basic but tasty. Staff very pleasant but unavailable a lot as seemed to be doing several jobs at the same time. Aaron (manager on duty) just said he would speak to owner and maintenance when I complained. Did not offer any compensation when I complained. We noticed a FOR SALE sign outside, which does not surprise me.

To begin with, the Hotel seemed like a great place to stay until it came to the food and especially my Desert. I was reading through the menu and decided to go for the sticky toffee pudding and when I got it I knew it was microwaved. This is disgraceful giving your customers over priced microwavable crap. If you do go the rest is all good, just watch out for their rip-off overpriced food.