鵜鶘山度假村(Resort at Pelican Hill)

Quick getaway and was worth it. Everyone was so pleasant and the rooms are amazing.

My wife and I stayed here for a wedding weekend in Newport Beach. After a few days in the Los Angeles/Santa Monica area taking in the tourist sights and fast-paced city life, Pelican Hill proved exactly what we needed to slow down and relax. We arrived early but were immediately warmly greeted and escorted to check-in, where our bags were taken for storage while we were familiarized with the property and made some wedding-adjacent plans with the salon and spa before a lunch at the Coliseum. The food was of good quality but the view took the experience to a whole new level, with the golf course fairway buttressing a view of the Pacific coast, all behind the massive Coliseum pool. A short burst of Southern California rain led to us sitting inside where the accommodations were plenty roomy and regal. After a few old fashions, the staff took us to our room in tidy, washed Mercedes-Benz SUVs. Our room also had been cleaned and neatly organized, with our bellman giving us a full tour of the various amenities. The back terrace had a great view of the ocean and of course the ubiquitous well-maintained hedges of the property. Quiet and well lit but spacious, two lounge chairs and a table with chairs made for a good reading and resting environment for the next few hours. I am coming up on the limit of this review but overall Pelican Hill sets the bar for professionalism and luxury. I will be recommending this as a place to stay for a long, long time, but will certainly return earlier.

The customer service and area of the resort was the best. I think that is what you are paying for. We loved the view each day from our room and pool and main areas. Although the actual property and room seems to be showing it’s age. The hot tub area was very small and there were several broken tiles that just made the area feel unkept. Also the amount of spiders on the walkways and our back patio made us feel very uneasy. Our rooms were made up each day and everyone on the property including house keepers and valet were very friendly. We did notice that they never actually changed out our sheets but just remade them. That mattered to us because we had a beach day and felt like we still had sand in our beds days after. Overall I would stay again just for the view and the service.

Have stayed here a few times and was disappointed that our check in was delayed until after 4:30 pm. The front desk person offered a food & Bev credit to make up for the delay and that was appreciated. Stayed 3 nights in a premium ocean view bungalow ($$$$$) and was surprised that we were not even offered turn-down service during our stay

We had booked an ocean view bungalow and obviously we paid a lot more than a regular room, we did not have ANY view of any kind as there were some trees right in front of our patio blocking the whole view . Very very disappointing since we wanted to stay in our room and relax but it felt so congested that we had to get out . Also we ordered room service and the food was extremely salty .

The man who assisted us with our check in was exceptional! He beated our expectations to all my family needs. The only downfall is that the resort rooms needs to be renovated Thank you and we will definatly return .

The most beautiful resort property I’ve ever stayed at. Did not want to leave! The staff was so nice too.

Pelican Hill resort is spectacular by any standard. As we exit the Covid pandemic all excuses for mediocre standards and service have evaporated. Our stay was forgettable.