AA亞歷山大之家旅館(AA Alexander House)

Ten of us stayed here for a special birthday in November 2023. It was the most unorganised place I’ve ever stayed in on arrival we were only allowed 1 room and we had booked 3 we contacted the the apartment and the guy we spoke to was the rudest man I’ve ever spoke to not helpful at all.Eventually we got our rooms but didn’t make it to the brunch we had organised for this special occasion. The code for the door didn’t work either so stood outside on 3 occasions and couldn’t get in.I would strongly advise not to stay at this place.

This was a surprisingly cheap one-night stop, and overall very good value. A spacious and warm apartment with most of what you need but a few quirky omissions that might spoil a longer stay. Wet Room - everything worked but you really need a bath mat to put down to avoid walking everywhere with wet feet. Kitchenette quite well-equipped but lacking a sink plug, tea-towel and a drying-up rack, which meant some items had been put away clean but slightly wet. Felt like the furniture had been bought 2nd hand (fine for a budget apartment) but the sofa was incredibly uncomfortable - you could feel the springs. No table to eat at, just a very small desk-table with one chair, and the table had some sticky residue - not terrible but not great either. Would probably use again but only for an odd night, or two max.

Nice wee place. Parking outside, they even come at check out time on Sunday to give you a £25 ticket. It's a quid an hour, or there's a multi story round the corner for a fiver a day. Room had a double, a sofa bed with a pull out. There were 3 guys and 2 towels or my friend's hid the 3rd towel. Close to the centre, 5 mins to the purple roundabout and another 5 mins from there. Room was quiet, didn't notice anyone else coming or going. Maybe we were the noisy ones. Kitchen has crockery with cutlery, 2 ceramic hobs, a fridge and a microwave. I saw a tumble drier in the hall, it looked busy. Kept the place warm. Tried to watch f1 on the wee telly but 4g signal wasn't great. Signal improved to acceptable when i plugged my phone in. There was a hint that you could pay for wifi but I missed how to get the offer. There's an expensive boozer nearby £2 for a bottle of water. Contact was great, i phoned up a week before to check there would be 3 beds. The booking was for a double and 2 singles. Ended up with a double, a sofa bed and a floor bed. Security deposit was refuned in 3 days. Get whatsapp messages ahead, during and at the end of you stay to check how you're getting on. Keep you right with check out and ask you if you want to extend your stay. Shower looked nice.

Feels like home! A great place to stay were we can cook and do the laundry since we stayed for a week. Very convenient place, around 15 minutes walk to city center. All transport links like metro and buses are accessible. Highly recommended! Will definitely book again! ⭐⭐⭐⭐⭐

What a super place to base our stay in Newcastle. The room was perfect for.our needs. Clean, tidy and well kitted out. The bed was comfy, the room was warm, the shower was hot. All.in all we had no complaints. The owners were in constant contact with us to ensure all out needs were met.

Do not book. I booked this property in august for myself and 2 other people. Upon arrival we rang the number given, we were told the apartment would ring us back within the hour. This went on from 11am-11pm, with us ringing over 40 times. No one rang us back and we were told the same thing each time we rang. We had no access to the property leaving us with no where to stay. When ringing *********** they told us the property had double booked. We rang again and were told we were ‘no shows’ whilst we were stood outside the property. We have rang *********** for months to try and get a refund but as the property said we never shown up they won’t refund us.

Booked this apartment back in August. We were on the phone from 11am-11pm trying to check in. Kept getting told the same thing that they would ring us back to check us in which never happened. I spent my entire day ringing back and forth to an office being told they couldn’t do anything as they had to get the property to contact us. Completely ruined our day out as we were having to ring back and forth to be told the same thing and worrying we would have no place to stay. Left stranded in Newcastle with no place to stay, so had to pay extortionate taxi fees for an hours trip home and my friend had to travel back the next day to get her car from outside this property. We rang *********** none stop over 2 months and they told us they were waiting for the property to get back to them as they were being ignored and the property are now refusing to refund us. Absolutely shocking, don’t stay here unless you want to lose your money.

What a horrible experience so dirty and manager is horrible, wouldnt listen to me on the phone and is so unprofessional. Place was so dirty and they scammed us for more money before our arrival. Definitely my worst stay ever!!