巴爾莫拉爾飯店

Check in was 3pm we arrived at 3pm only to be told our room wasnt going to be ready for another 30mins. We asked the member of staff if there was anywere we could at least get ready for a concert that was on at 4pm. She just shrugged at us and said no!!! Extremely rude. We had to get ready in the restraunt toilet which was dirty. I bet if we checked out half an hour late then they would be quick to charge us so why is it ok the other way round. Such a shame the staff are so rude and poorly trained as the room was lovely and a good size.

I was going to write an average review for this hotel, however after accidentally leaving my GHD hair straighteners in the room then to be told they were not found by house keeping nor in the room I am extremely disappointed. Yes it is my responsibility to remember my belongings and I am very annoyed with myself but more upset and sad that there is someone being dishonest there!!

Avoid. Not near to anything. Hotel is locked until 3pm so we were left in the cold and rain. When we were let in and wanted to check in, the reception girl was too busy talking on her phone!!. Eventually got our key and got into small, but clean room. Awful old window that was drafty and not secure. Nowhere to hang coat. No complementary water as stated. Then went downstairs to wait for taxi to go to quayside and the receptionist was letting lots of very dodgy looking men in with hoods up and made me and my friend very uncomfortable. They obviously didn't work there as didn't know code to get in. Once in, looking through drawers to store cupboard. When we arrived back few hours later, they were all in reception with lots of crates of alcohol. All very strange and not at all welcoming or comfortable. Avoid at all costs.

Lovely clean hotel hospitable friendly welcoming staff . Rooms are very clean and comfortable would definatly recomend Close to all attractions all in walkable distance close to leazes park , football ground only 10 min walk, walkt to town 20 mins

The reception lady was very nice, polite and helpful. Check in was quick no issues. We had to stay somewhere during home renovations so we just wanted somewhere budget friendly and nearby, this was ideal. This is a basic hotel which for the price it is excellent, spotlessly clean and decorated/ maintained to a high standard. The room has everything you would want from a standard hotel room - hair dryer, kettle, tea and coffee, bath and shower gel, a safe, a dressing table, phone, alarm clock. The bathroom has a nice powerful shower and is all in working order, towels are clean and in good condition and plenty of toilet rolls. Although it is on a main road we had no complaints with noise from that or from other rooms and slept brilliantly. Wi-Fi is free and the TV has Netflix, YouTube. There is a large car park and there appears to be cctv, the staff take your vehicle registration. They give you a code for the front door on check in in case it is locked when you come and go. We had a ‘standard’ king room however the bed is massive and very comfortable. The window is nice and big and opens which is fantastic to let some air circulation as it is quite warm in the room. One thing to note is that there are only two sockets for the room at the desk so I would bring an extension if you need it. I didn’t get breakfast so can’t comment on it however I saw a review which said you can go for breakfast in the Indian restaurant Akbar’s next door but it smelled of Indian food which they don’t like, I mean come on how ******* can you be to go into an Indian restaurant and complain of the smell of curry? It’s like diving into the sea and complaining it’s too wet. I can say there is no smell at all in the hotel and there are multiple cafes/shops/takeaways on the same street, and the location is minutes away from town so you have no shortage of places to get something to eat. To summarise, I would definitely recommend this hotel, the location is ideal, you get a lot more than a premier inn or other similar priced no frills hotel, the rooms are lovely and it was actually cheaper for us to stay here!

Room was ideal for what I needed , short walk to the toon . I would definitely be using the balmoral again for future visits to Newcastle . Bed was comfortable, 24/7 reception . Spacious room . All in all a good weekend away . Friendly staff. Would recommend