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包含早餐

司麗普背包客旅館
3.5/511 評價

司麗普背包客旅館

紐卡斯爾|距離Benwell Roman Temple2km
We arrived at the property ‘with parking’ there is no carpark just a disgusting residential street with rubbish everywhere that looks the kind of area you would come back to find your car missing, we walked around to the front and entered reception to two men that spoke poor English were on the desk, they were rude, they gave us paper work and told we had to pay a £50 damage deposit, I questioned this as the paperwork and policy on booking states £20; he mentioned about a group that had broke a shower tray and it cost £500 to repair (I doubt anything in this place cost £500) and now it’s £50, we had just driven 5 a half hours and didn’t know the area, so just paid the £50, at this point we were told there is a room where the tea and coffee & fridge is, it’s not in room as implied and that towels are charged at £1 each and that if we get cold we need to ask at reception for the heat to be put on 😳 bearing in mind this is a £68 per night room, I was a little taken aback. We were then told the room was on the top floor, so we headed up the stairs past they ‘gym’ which is random pieces of gym equipment in the corridor of each floor and as soon as we opened the door the smell of damp/mould hit you despite the sky light window being wide open, it has clearly been leaking for some time there was a huge patch of damp on the wall below, and a stain on the radiator cover, I dread to think what it’s like behind there, we went straight down to reception and asked for a different room, he told me to come with him and tell him the problem, so I went back up and said that the huge damp patch on the wall is not acceptable and the room stinks, he got very defensive; almost shouting and told me there is nothing wrong it’s been fixed at this point I knew there was going to be a big problem so I managed to snap a few pictures before he told me to get out of the room, we went down to reception and I asked if we could be put in a different room, we were told we need to pay more money, obviously we refused, the owner become quite irate and defensive when we asked for a refund and really quite frightening too, told us there is nothing wrong with the room, I told him I cannot stay in there I have asthma and damp can make me ill, I said we will have to find somewhere else and I want a refund he tried to refund the £50 damage deposit to my credit card that I had used on my Apple Pay and it wouldn’t work he asked me to leave my bank details and he would sort it out, I told him I didn’t feel comfortable with that, at this point he became patronising and said what do you think I’m going to do? I responded by saying I have no idea I don’t know you and I’m not comfortable leaving banking information, then I asked if he could refund my other card, he made me sign a receipt but so far the money has not gone back into my account, as I felt really scared and intimidated I forgot to get receipt we then asked for a refund on the room he refused shouted at us to ring booking.com as w

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正在尋找Benwell Roman Temple附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
康第公寓飯店
4.3/525 評價
我們很高興在7月24日入住公寓。我們有5x2牀公寓,供朋友和家人團聚。公寓很漂亮,維護得很好,有很多小接觸。理想的中心位置,方便前往商店,酒吧和餐館。工作人員非常棒
紐卡斯爾高級套房飯店
4.3/524 評價
Overall our stay was quite good. A few notes: Easy walk from train station Allows late check ins - we arrived late & had arranged with the front desk ahead - they sent very detailed directions to pick up the keys - very clear and worked well!! (Reception only open day hours but communication was excellent) Suite was well appointed - kitchen, fridge, microwave We had 2 bedroom suite - 2 full bathrooms & 2 bedrooms (each had a double bed) The building is dated/older but the suites were clean. No complaints at all. Comfy beds & pillows. Linens were quite pleasant & towels fluffy soft (literally the towels were so fluffy we were all talking about it!) There is a lift/elevator - great for those with luggage. Washing machine - fantastic to have a washer when traveling with a family!! (Note no dryer- just a washer) Considerations: No air conditioning so we opened the windows at night. This meant a lot of noise - a lot. Each night there were people screaming, bottles smashing and sirens. It bothered the light sleepers, others were unfazed. I wouldn’t say the area is “bad” or questionable at all- just there is a lot of nightlife and the noise of which travels straight up into the suite.
客房旅館
3.7/5111 評價
我們在這裡住了一晚,我們在一樓的102室!第一印像是房間雖小又基本,但看起來足夠乾淨而且可以住一晚。從我們的夜晚回到酒店時,我們可以聽到外面牆面傳來很大的聲音!起初,我將它放到散熱器上,因為噪音斷斷續續,希望當暖氣停止時它會停止。並非如此凌晨,我打電話給夜間搬運工,因為我無法入睡。 。他同意喧鬧聲很大,但由於酒店擠滿了,我們無法動搖!他說噪音來自外牆的一塊鬆散的磚頭。他給我熱巧克力!我度過了一個不眠之夜。我確實在酒店和他們的網站上抱怨,但最起碼的道歉是什麼,但什麼都沒有!我不會再留在這裡!
紐卡斯爾萊昂納多飯店
4.1/546 評價
作爲國家教練假日旅行的一部分,我住了4晚,套餐中包括了牀早餐和晚間餐。酒店的位置和公共區域不能挑剔,所有區域都很乾淨。工作人員樂於助人和友好。大失所望的是被告知要到7.30pm才能拿到晚餐。我們到達時必須先從3道菜菜單預訂,然後每天晚上。7.30下午對我們很多人來說已經晚了,已經成熟了!服務計劃也很糟糕,因爲等候的工作人員出來繞房間詢問誰吃哪道菜。這不僅花費了很多時間,而且有些人忘了他們預先訂購的東西。有3門課程要上,我們直到晚上9點才完成。這不是等待員工的錯,而是糟糕的管理實踐。然而,第四晚,一切都很混亂。另外兩個教練派對已經被預訂了,發生了混亂,餐廳裏發生了騷亂,大約160人試圖坐下來。在服務開始之前,晚上8點之後,這也不是工作人員的錯。我們桌上的一位女士根本沒得到她的首發。我想她鬆了一口氣,因爲布魯斯切塔不是一塊溼的棕色麪包,一塊粗切的西紅柿,一些厚厚的洋蔥片,還有半死半枯萎的沙拉綠葉,這些蔬菜都是用大多數食物供應的。管理層沒有道歉。早餐很棒。房間大小適中,很乾淨,但是浴室很破舊,有破損的浴缸和盆,還有一個馬桶座,不太安全。飲料站直到星期四才得到補充,在我們整個住宿期間,髒杯子都沒有被替換。我報告的週四早上盆水龍頭壞了,但沒有修復。不能責怪員工,但工作實踐和管理留下了很多令人不滿意的地方。感謝我的同行們,他們的友誼和燦爛的幽默感使它都值得。也感謝國家教練假期和我們的司機。
格蘭傑公寓
3.5/512 評價
Located in Asian quarter of town. Accessible by 10 11 38 bus from Grainger street. Very large old building on same site as a. tyre centre and car wash. Very neglected. Carpets and drapes need deep cleaning. Furniture is all dark wood. Has a lift that's broken front door doesn't lock. All rooms have issues. Rooms have key card entry. I got an upgrade but even that room had issues. Hotel has power saving lights. Very nice shower facilities. Smart TV with YouTube and or Netflix. Beds very old. Bedding old Rooms very large. Hotel generally quiet. Outside noise is an issue. Staff on site don't speak much English. Coffee bar downstairs held a function that went on until 2am. Very cheap hotel. Not up to my standard. Suites have mini fridge and microwave and kettle and sink all hidden in cupboards. Cutlery and crockery. Suites and multiple bedded rooms next to each other. Very confused set up
紐卡斯爾市中心智選假日飯店
4.6/552 評價
與嚴重過敏的孩子進行家庭旅行。這裡的工作人員無法確保我們住宿安全愉快。他們真的超越了其他領域,這對於大型連鎖店來說是如此令人耳目一新。感謝Marc,Beth和Leah如此關心和容納並讓早上的工作人員提前知道,並感謝早餐工作人員,對不起,我沒有您的名字,但您知道您是誰。當我們早上下來時,有一本過敏信息的副本在等著我們,他們準備了平時早上菜單上沒有的食物,然後分開煮了。所有這些都是帶著燦爛的笑容和真誠的關心完成的。做得好假日酒店,您有出色的員工,我們將再次光臨。

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