野兔和獵犬飯店

Business Trip Stayed 1night for a business trip, have stayed several times so knew what to expect..opted for a deluxe room but didnt see any difference from a standard room..the room was very small but perfectly formed, had an excellent nights sleep. Lady on reception at check in was lovely despite being very busy, and helped me out with no fuss when i locked myself out of my room. Will stay again next time im in Newbury.

Mostly all good … It is an ideal spot. We went to the races at Newbury. The room was comfortable and clean. The food was excellent. The main issue was staffing, there were simply not enough. Apparently 2 of their bar / restaurant staff called in sick. It was chaos and very slow. Sophie (duty manager) did her best and was excellent, but it was an uphill struggle with the rooms, bar and restaurant all full !!

The once beautiful rooms are now looking a little tired. The once spotless cream carpets in the rooms are stained and dirty. The kettles are chipped . Ovetall my favourite place no longer im afraid

Lovely stay, Lovely stay, with unexpected extras, like the sloe gin sample in the room, coffee machine & kettle, pillow mist & lovely toiletries - some really lovely touches - room styling was very bespoke, with quality décor, styling & was very well presented. Service levels do need improvement however, with the need for additional hospitality staff training & attentiveness, whilst not forgetting previous table service requests - the restaurant was only 1/3 full, but the staff looked very overrun. I thought menu choices for dinner were good and the pricing was fair. Our orders/requests for water/ drinks though, were forgotten about at least 3 times. The waitress commented to us that I would need to go to the bar to get my drink as they were exceptionally busy, whilst I waited the 8-9 minutes at the bar, my food had already been brought to the table, so when I returned is wasn't very hot.. Breakfast choices were good, although the 3 times I went for juice/glass, there were none avail & no fruit juice & wasn't replenished during the sitting. I would love to return again, but some little disappointments - which could easily be improved on, without too much effort. Thank you.