新奧爾良喜來登飯店(Sheraton New Orleans Hotel)

I would like to tell you guys this hotel so crazy. They did service so bad, I booked a king bed room for 2 nights from App then I checked in they told me that they didn't have King bed room right now so I waited to follow them 2 hours and came back to receive my room. That's a double bed room 🤦♀️. They promised to me that is going to change a king bed room tomorrow but they didn't change anything. I still used that room till I checked it out. I felt like they was lying to me when they was serving. They just prioritize customers who book rooms via their website. But that's not fair. I didn't know anything about this hotel without app so how can I book from their website. That's stupid service. This hotel is only worth 2 stars.

Awfully dim room, with a tiny window. Security guard in the lobby was extremely ****** and stopped me from entering because they assumed I was a food delivery person (as I had a takeout bag on me), while my other friends (white people) who also had the same takeout bag weren’t stopped. Front desk was not friendly at all. Awful!!!

Amazing view from the highest floor. Staff are professional, friendly and helpful.

loud noise coming from bathroom maybe hot water heater who knows but it was loud & random.

The hotel was good value for money, and good location on the ***** close to French quarter. With a great view.