Wifi internet and TV did not work during my entire stay. Called front desk staff who only told me to turn it off and back on which didn't work.
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Maria
入住於 ต.ค. 2022
商務出差
1.0/5
發布於 27 ต.ค. 2022
we had broken, outdated furniture in the room, very unreliable wireless connection, staff was nice but seemed very inexperienced, they didn't find our reservation at first. Way too expensive, prize is not justified.
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Daniel
入住於 พ.ย. 2023
商務出差
2.0/5
發布於 10 พ.ย. 2023
Nice place, I as charged double though
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Alexandra
入住於 ก.พ. 2022
其他
1.0/5
發布於 23 ก.พ. 2022
This stay was a complete bust. First off, I paid extra through ********** for the "Staycation Parking Package"in order to avoid street parking during the parade. Not only was it "unavailable" and "full" per the front desk, we ended up getting caught in parade traffic for an hour while looking for alternate parking that we ended up paying an additional $25 for.
Finally arrived at the front desk and the reception was generally rude and unhelpful. Asked whether the rooftop jacuzzi was still open, which is the main reason we booked this place, and was told that it was damaged by hurricane Ida and under renovation. While I fully understand structural damage secondary to weather is somewhat inevitable in New Orleans, there was absolutely no mention anywhere on their website that this was the case. For the money spent on this place, we would have stayed at a much nicer hotel in a different location had we known these amenities were not available. The room was fine, but nothing special. Overall feel very misled by the advertising and do not recommend this hotel.
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Trasima
入住於 ม.ค. 2023
家庭出遊
1.0/5
發布於 30 ม.ค. 2023
I did not like anything about my stay here. In fact, I left .
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James
入住於 ต.ค. 2022
其他
2.0/5
發布於 14 ต.ค. 2022
Can't review - bounced to Le Meridien. 2nd time this has happened due to over-booking.
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Andrew
入住於 พ.ย. 2022
商務出差
1.0/5
發布於 18 พ.ย. 2022
They did not have a room for me and forced me to move to a different hotel
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Damissel
入住於 ก.ค. 2022
家庭出遊
1.0/5
發布於 17 ก.ค. 2022
Their pool was out of order and I was not informed before booking… disappointed
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tolu
入住於 ก.พ. 2024
家庭出遊
4.0/5
很好
發布於 26 ก.พ. 2024
We went for mardigras and the parade took place right in front of the hotel which was pretty cool. We only spent 24hrs at this hotel, the staff was very nice and helpful, however, the hotel itself is a little outdated, especially our room. the A/C was not working so I had to call for someone to fix it, they sent someone up right away and got it working. the location of the hotel is walking distance to canal but it's also tucked away so that you're not bothered with the loud noise and traffic.
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Bradford
入住於 ก.พ. 2024
夫妻/情侶出遊
3.0/5
發布於 25 ก.พ. 2024
The stay was okay because we were on the go. The biggest issues were that we reserved a king and were put in a handicapped, the shower did not work, and we could not get the water to adjust to a cooler temperature. The beds were small which LJ meant we slept apart which did not really promote a romantic night.
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Earl
入住於 ก.พ. 2024
其他
5.0/5
超棒
發布於 17 ก.พ. 2024
The place was as described and met all expectations, including warnings of street closures for Mardi Gras.
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nicolle
入住於 ก.พ. 2024
夫妻/情侶出遊
3.0/5
發布於 16 ก.พ. 2024
The property needs updating. The rooms are too small and old. Our refrigerator was broken. The restaurant food is not good. Need better food options.