The Lodhi – A Member of the Leading Hotels of the World

總的來說，這是一次非常糟糕的體驗，根本不像五星級飯店，除非您沒有五星級飯店的經驗。我們預訂的房間（特色露台）位於酒店的一個區域，那裡顯然正在進行翻修。我們入住時已是 19:00，可以聽到很大的錘擊聲，房間裡瀰漫著油漆和建築化學品的氣味。我們要求換房間，他們只是把我們安排在正下方的一個房間裡，那裡有相同的錘擊聲和氣味。我們要求住在這家非常大的飯店的另一個區域，但他們又把我們換到了正下方的一個房間。我們最後因為太累而放棄了預訂晚餐。我們洗澡時，淋浴排水管被堵塞，水漏到地板上。當我們回來時，浴室聞起來像未經處理的污水。我們終於受夠了，堅持要求我們搬到酒店的另一個區域，他們最終還是這麼做了，但搬到了一個比我們預訂的沒有浴缸的房間小得多的房間。我們住在那裡是因為它很安靜，沒有油漆和污水的味道。 前台接待對待客之道完全一無所知。他們為我們安排了一個這樣的房間，拒絕提出解決方案，然後把我們換到了一個降級的房間，因為我們不想在深夜聽到施工聲，也不想讓污水從淋浴間流出來，這是完全不合適的。他們對這種情況很粗魯，根本不在乎。這就是我對每晚 10 美元的旅館的期望，而不是聲稱提供五星級豪華體驗的酒店。最重要的是，我們退房那天直到晚上才起飛，他們說他們可以把我們的行李寄放一天。離開5個多小時後，我們在入口處看到了我們的行李。他們一整天都被留在外面，我被告知這只是工作人員之間的「溝通不良」。我不知道怎麼沒人會注意到這一點，但工作人員對此並不關心，而且他們是多麼缺乏培訓。 總的來說，這是一次壓力很大的住宿。我在旅行開始時還住在附近的歐貝羅伊酒店，並獲得了更好的體驗。不要打擾洛迪。

Excellence Beyond Words! This is a return trip for us. It is one of my all time favorite places to stay! What a comfortable beautiful and well designed suite. The staff from reception to turn down attention, to the hospitality persons, captains, managers, waiters, etc could not be any better! They are far more than 5 stars! I was so well cared for and wanted for nothing! Excellence beyond words.

This is a beautiful property albeit a bit dated. The Indian Accent restaurant is on this property and worth a visit! The room was well appointed, but a bit dark and dingy. We didn't get to experience much as we slept most of the time we were there after two very long flights. We arrived in the dark and woke up in the dark. We would consider staying here again if ever in Delhi again.

Travel to Delhi 4-5 times per year 2 weeks per visit. Lodhi has become home base in Delhi. Rooms are large and comfortable with outdoor space. Chirag is a world class concierge and has always ensured a positive experience.

Great hotel, slow service Fantastic hotel, great rooms with a lot of space. The plunge pool was a hit with our daughter, but we missed having some sun exposure from our angle. The service is overall slow, even though there are plenty of staff members every where. I expect more from a 5-star hotel of this standard.

Great hotel , great location , management horrible The best property in delhi , best location , aman infrastructure, best valets , best chefs , best in room dining , best chefs , few amazing front desk staff . Horrible management