納什維爾蓮花套房飯店(Lotus Inn and Suites Nashville)

Necesito mi dinero de regreso estaba en pezimas condiciones el hotel

I didn't even stay after looking in the room (218). Could only get a refund on the 2nd night. If this were a restaurant, it would be shut down. Filthy carpet and bathtub. Rotted furniture. A cigarette butt on the floor! Missing legs on one end of the sofa. Smoke alarm torn from the wall. I just have no words. Did I walk into a Quentin Terantino film? This is NOT a bad area of Nashville, but THIS place is ghetto.

2 people back to back we didn’t know came knocking on the door. 1 was waiting by the door when we pulled up to our room.

The sheets and every part of the room was dirty and gross. When asked for new sheets the staff member ag the desk said “this is a 1 star hotel. Do you expect 5 star room?” I said, “no but I do expect a clean room” he refused to refund us. And told us this is what you get for a 1 star hotel. Avoid this dirty stain filled hotel at all costs.

Our door was partiall out of the frame and the bathroom could have been cleaner. There were obvious signs of previously being a smoking room. But it was relatively quiet, out of the way, and check in was quick and easy.

I walked into the room and I cried I was, tried to stay look at the bright side.. Nastiest place I HAVE EVER WALKED INTO.

Area is nice, towels were dirty. Roaches!! Ok if you just need somewhere to sleep. Will not be coming back.

I checked in and went to my room about 90 minutes later. Room 111. Not only did the main door not seal properly, the door that joined rooms was barely staying up. There was a small piece of wood nailed to the bottom that kept it closed.Clothes dressing was completely broken. Night stand drawer was full of mold and bullet knife. Bathroom was full of stains and the fan not only didn't work but the cover wasn't on. I need a refund for this room. Thankfully a hotel across the street had a safe room available. I'll be contacting ******* support with pictures. This is completely unacceptable.

The TV in my room is broken and the bathroom door will not shut and they will not move me to a different room or give me a discount or a free night stay or anything nothing to make it right won't stay here again