Connie
2023 年 5 月 29 日
As a lifetime customer of Embassy Suites, I was disappointed in this facility. The staff and service were exemplary as I expected of Embassy Suites. However, the room was shabby and subpar. The couch had a large tear in it, the table was cobbled together and with chairs that did not match. There was a huge section of the door near the latch that had fingerprints all over it. Apparently it had not been cleaned for a long time. The sofa couch did not have linens and had to be delivered. The bottle of shampoo in the shower was empty and was never replaced because there was no maid service. Our room was not made up the second day. On the bright side, the coffee was awesome, the staff very welcoming and friendly.
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