費爾維尤飯店(Fairview Hotel Nairobi)

This is a very nice hotel in Nairobi. Once you entered the gates, everything is very tranquil. The staff is very kind, the food is good, the pool is very enjoyable. 

Great staff. Great location. Awesome breakfast. Rooms could be bigger. Gym outdated.

Fairview Hotel is echt een groen paradijs midden in de stad! Het personeel is heel vriendelijk en de sfeer is zo rustgevend. Heel fijn dat het restaurant 24 uur per dag open is. Het eten was er heerlijk. Ook het zwembad en de kamer waren super. We hebben een nacht bij aankomst in Kenia hier geslapen en vonden het zo fijn dat we de laatste dag van de vakantie nog een nacht hebben geboekt.

We've been staying at the Fairview for 25 years. Even with new owners, the facilities continue to be excellent. The staff is mostly new. We knew the old staff, and, of course, you appreciate people you know and like. Two considerations for management: 1. The Fairview is becoming less a warm and personal place to stay and more a commercial, corporate facility. That's a minus. It's the difference between, "Good morning, Mr. Schmidt, how was your sleep." and "What can I do for your sir?" 2. The prices are becoming much too high. Even the breakfast, always included in the room rate, is now an additional $25. That's outrageous, the meal just isn't that good. Climbing rates for rooms and meals might be reasons we look elsewhere when we visit Nairobi. Pity, we've enjoyed the Fairview for more than two decades.

Lovely property with beautiful grounds and a great pool (although I didn’t get to swim; it was too cool the day I was there). Friendly, helpful staff. Great breakfast buffet with many choices. Room was clean but not as attractive as the rest of the hotel. Tight security. Like many other hotels in Nairobi, the hotel is gated and watched by armed guards. Luggage is screened as you enter the property.

This hotel, the staff and the food were amazing. My wife and I were attending a wedding and this was the first time in Kenya. This hotel became our home away from home. They made us feel very welcome and appreciated. The food and service was fabulous. I only wish they could transport this hotel to the US. We highly recommend this hotel. You will not regret the stay.

Fairview's gardens are a welcome retreat, calming, picturesque. Overall the staff were attentive and aimed to please. The restaurant staff (pool-side) were great in their recommendations. Points of improvement: More attention to be paid at checkin to status of guests. I booked Fairview especially because of the VIP (*******) status it afforded me. At checkin, they checked only for IHG staus, and I was booked into a small room on the backside of the hotel, overlooking a rooftop. When I notified the front desk, they immediately sought to rectify the problem, and I was upgraded to the poolside room. Also, using the rather efficient room service ordering (via whatsapp) I ordered a light meal (soup, naan, water). It was after 2100. After an hour of waiting, I checked and was told that the staff had "left, and had forgotten." While the staff member with whom I spoke offered to rectify the oversight, it was too late for me. Upon checkout, the managerial staff apologized profusely and offered to comepnsate at a future stay. I would stay at Fairview again. The location was perfect; I felt safe; the menu variety was great; the room was clean and quiet.

Great property, centrally located. Staff are very helpful and courteous. Food selection is great, and they have a few restaurants within the property. The pool and also the garden area is quite nice to relax and have a meal or a drink. I’d certainly go back.

Lovely place and setting. Great staff. Can get a bit noisey if you have a room just up the stairs from reception