This is not a 4* hotel. To access the pool with my daughter, we had to go through the underground car and up two flights of stairs and go outside to get into the leisure centre. Far from ideal if you have kids or it’s raining. The changing area is small and the pool was cold, my daughter wanted to leave after ten minutes due to the cold. Breakfast was ok, but for the amount of staff in attendance the tables weren’t properly set and I had to source cutlery and milk myself from other tables. The staff are friendly, but that seems to the only plus to staying there. The room was nice, but couldn’t get the aircon to work properly. It’s a Celtic tiger hotel whose best days are behind it, and is now run by a hotel group whose main focus is profit rather than hospitality.
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