海冠套房飯店

The hotel is truly in bad shape and very old! The room was not clean and the bed sheets were so old that they had wholes !

The room was extremely dark, with only one lamp in the bedroom and one near the couch. The coffee machine didn’t work at all, and the table was broken. Every time we requested towels, it took them nearly an hour to get. For such a large property, having only one old elevator meant long wait times every single time. The room I booked showed a beach-facing view, but upon arrival, we were given a side view instead. While the staff was polite, there was only one person at the front desk trying to manage everything. The property felt very outdated — the mirror and sink were oddly placed outside the restroom, and the corridor carpet seemed dirty and poorly maintained. Overall, while it was still stayable, the entire experience was far below average. The excitement you expect from a vacation hotel room was completely missing.

This hotel smelled like ****, it had hardly anything such as pillows, toilet paper and only two towels. It had no house keeping so you had to go down stairs for everything that you needed but that’s not even the worst thing, the worst part was that it was the third morning there was a man that came into my room at 9 o’clock in the morning and I had no clue who he was. I had mentioned it to the front desk and she said that it was maintenance but why was maintenance coming into my room when I was still sleeping and there was no reason for maintenance to be coming to my room.