羅索馬斯科卡JW萬豪JW水療度假村(JW Marriott the Rosseau Muskoka Resort & Spa)

I loved it here, the area is beautiful, including the outdoor pavillion and the pool that transitions from indoor to outdoor, the staff was kind and nice, and the overall experience is extremely memorable!

物業很舊，需要進行重大翻新才能變得豪華和最新。對於他們收取的價格，這真的不值得。甚至套房裡的咖啡機也是 90 年代的。用新的 Nespresso 咖啡機更換它需要多少錢？兩個人在 Chophouse 的晚餐花費超過 400 美元，而這是一個非常古老悶熱的地方。沒有什麼奢侈的，我們的牛排都非常咸。雖然我不得不說他們的奶油布丁真的很棒。

The overall property is well maintained and beautiful. The service we received was impeccable, whether it was at the front desk, room service or in-restaurant dining. The beds were comfy and the room was stocked with clean towels and quality toiletries. My only complaints is that the sofa in the room had quite noticeable stains, which made me hesitant to relax on it as well as the lack of information material in the room regarding how to use the fireplace, television etc. As well as the pool and change rooms could have used a little more tlc when it came to upkeep and cleanliness.

很棒的地方，有漂亮的藝術品。工作人員尤其是阿曼達很棒。很棒的節目讓客人保持忙碌。即使在冬天，室內室外游泳池也很棒。洗髮水和沐浴露聞起來像水療中心。

After considering a number of destinations we decided on the JW Marriott Muskoka. The location and the activities looked great … a perfect vacation for a few days to escape from the routine of the city and work. It looked like a great hotel to have fun with the kids too. Unfortunately what it is sold as a 5 star resort and spa was nowhere close to even be a 3 star destination. We stayed at a one bedroom suite, on the first night my wife could not get any sleep; her side of the bed completely collapse and became a horrible hammock; she has been having back pain for over a week now. On the next day we go down to the only restaurant it is open for dinner (despite of the fact that they advertised several high end restaurants in the resort) we ordered crab cakes, they were awful, frozen from a package, they were cold and absolutely terrible. We also ordered shrimp and they were even worse than the crab cakes, overcooked like by 3 minutes plus tasteless. Horrible dinner experience not to mention the $25 glasses of wine for something that was almost cooking wine. I am sure guests at the JW Marriott Muskoka go there knowing they will be paying 5 star hotel prices but we are expecting the same service in return that is the point of booking what is supposed to be a high end destination.

很棒的酒店，但非常昂貴。物超所值，而且沒有負擔得起的就餐選擇。