米倫艾格峰瑞士品質飯店

喜歡在艾格峰的住宿！飯店就在火車站對面，管家就在火車站幫我們拿行李，甚至我們都沒有尋求協助。訂的是山景房，太美了！絕對推薦，如果我們回到米倫，我們很樂意回到這家酒店。感謝阿德里安在我們回去時幫我們把行李送到火車站！

勞特布龍嫩米倫是我在歐洲去過的最美麗的地方。 艾格峰酒店的大小非常完美，擁有所有設施並保留了家庭氛圍。 我們嘗試的每餐都很棒，尤其是元旦套餐。 做得好。

Bereits zum 4. Mal waren wir Gast im Hotel Eiger. Die herrliche Lage gegenüber dem Bergen Eiger, Mönch und Jungfrau begeistert uns immer wieder! Die Juniorsuiten sind sehr geräumig und komfortabel eingerichtet. Das Design des kleinen SPA mit Sauna und Ruheraum ist sehr stylisch. Auch das Essen, egal im Stübli oder im Restaurant ist sehr lecker. Das Silvestermenü war ein absolutes Highlight was das Essen anbelangt-toll! Leider ist das Eiger vom Fachpersonenmangel nicht verschont geblieben. Das Personal ist sehr freundlich, aber die Wartezeiten beim Frühstück (Kaffee) waren zu lang oder die Fehlerquelle beim ersten Abendessen war zu hoch. Aber trotzdem würden wir das Hotel Eiger sehr empfehlen und kommen sicher ein 5. Mal wieder!

I booked this hotel through Tripadvisor (which directed me to *******) based on the reviews on this site. Clearly, many people love this hotel and have had great experiences. I do not doubt this is true, but I am posting my review in order to give visitors information I wish I had when I was choosing hotels. First Problem: The hotel sent detailed instructions about getting to Murren (on mountain top, cliff edge, no cars). Take the train from Lauterbrunnen. The hotel is directly across the street. We dutifully parked in the Lauterbrunnen station garage, dragged our bags to the station, only to learn the train was closed. I called the hotel, and they knew of this closure. The directed me to another location where I could take a cable car. Why they sent one set of instructions but did not send a follow up is a mystery. We lost over an hour pulling luggage back and forth. Second Problem: As instructed, I called the hotel from the cable car to let them know we were on the way. They said they would have someone meet us and drive us to the hotel. They had my name and the number of people in our party. When we arrived at the mountain top, it was sleeting, and we were not dressed for the weather. The driver took our luggage in a cart that was designed to fit three, possibly four guests, He informed us that another party was coming -- a family of four. There was no room for all of us in the cart. My husband, a gentleman, walked to the hotel in the sleet without proper clothing -- our coats were in our luggage. The hotel know how many people they were going to pick up. Surely they could have sent two carts. Alternatively, they could have told us in the imaginary email that informed us of the train closure "We can take your luggage to the hotel, but may not have room for every guest in the car. Please dress for possibly bad weather on the mountain top as you walk to the hotel." That's what I would have done, but that's just me. You never get a second chance at a first impression. When we arrived, the staff was very nice, but not at all concerned with the issues we had arriving. I waited in the lobby for my husband to finally arrive, cold and wet. No one seemed to think this was a bad start. I would not presume to tell anyone at Hotel Eiger how to do their job, but an acknowledgment of their errors in communication and pick-up, followed by a sincere apology would have done wonders. Third Problem: All the room with Mountain Views were booked when I made my reservation. No matter, Switzerland is so beautiful, I had no doubt the forest view would be exceptional. The rooms were listed as 25 sq. meters, which translate roughly to 290 square feet. In the photos, the forest view rooms all have space for beds, tables, easy chairs, and a desk. So we enter Room 454, and while I did not measure it, there is no way it was 25 square meters. There was no room for an easy chair or a desk or any of the space that was pictured in the w